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The Business Support & Digital Content Manager will collaborate with his/her direct reports to create a working environment that puts our customers first, and excels at driving customer satisfaction at all touchpoints.
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Responsible for providing service support for John Deere SmartGrade, Topcon, and various types of machine control solutions. Install, Calibrate and Prepare machine control systems and verify operation prior to Customer and Dealer machine delivery.
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Provide escalation help to the support team concerning customer project deployments involving new and existing software / hardware technologies. Hands on configuration of various software / technologies / services / interfaces on Keefe Group hardware for delivery and deployment at customer sites.
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IT Customer Service/Problem Management Resolution experience. OpenShift/Kubernetes: 4 - 6 Years. experience in an Incident Management and Change management environment: 4 - 6 Years. IT Customer Service/Problem Management Resolution experience.
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Fabricates hydraulic, industrial and pneumatic hose assemblies to fulfill customer needs. May serve as on-call for after-hours customer emergencies. Identifies and fulfills customer product and/or service requirements.
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Leads, trains, motivates, coaches, and provides guidance to the Customer Support Staff. Ability to use ERP tools to access Customer Support modules and other information. Delegate responsibilities to the Customer Support staff, maintaining a balanced work.
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The Implementation Analyst involves extensive customer interaction and execution of deliverable tasks. About This Position The Field Support Technician will execute and deploy technology implementation projects across multiple business and product lines.
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In this role, you will impact our organization by providing exceptional technical support to our customers, driving continuous improvement initiatives, and fostering a customer-centric culture within the team.
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Retail Guest Support Associates are computer savvy, have the ability to multi task, have strong interpersonal skills and are career minded team players that set the benchmark high for true customer service professionals.
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The person will review the ticket system (service-now) queues and run a variety of reports to support customer service expectations. Ideal candidates would be student with technical or applications oriented training or background; possible experience as a Help Desk or customer service representative.
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The work of this position includes customer support problems that meet current and future business. Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
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Participate as part of the vehicle assembly plant “Quality Team” including fostering communication and building strong relationships with customer to improve customer satisfaction level. As a Client Quality team member, proactively work with other divisional CSE's to solve issues and contain problems to protect the customer and Client.
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As an IT Specialist (Customer Support) you will be responsible for the administration of video conference and telehealth equipment technical services. Responsibilities will include providing support across IHS pertaining to the installation, configuration, auditing, troubleshooting, training of equipment/systems and resolving issues reported.
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The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. We are customer obsessed, innovative, and have the best culture in retail.
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The Cloud Support Analyst is responsible for responding to and resolving customer requests for assistance with technical issues related to their solution. Respond to inbound calls for products to support process or production down needs; create case and route to proper queue accordingly.
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customer support jobs Title: support in Middleburg Heights, OH
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