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You will take ownership of customer issues escalations as a member of the IT support staff applying your understanding of systems within multiple applications in our tech stack. Provide the very best customer service experience for all bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce.
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The IT Customer Support Technician is responsible for event day preparation and operation of the Barclays Center Information Technology functions such as: Internet connectivity, network equipment, computer software, security, and hardware.
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Senior Analyst, DnA Technology Administration (Senior Consultant MIS - L B), Data Sciences and Support *Multiple positions. The DnA Technology Administration – Senior Analyst is responsible for the administration of DnA technology infrastructure necessary to support the data and analytics strategy.
$90,000 - $130,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Experience in and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution.
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Human Resources Solutions (HRS) is recruiting for one Clerical Associate IV to function as a Customer Care Representative, who will:-Respond to questions and inquires (via telephone and email) that require working knowledge of all HRS Operations, as well as other DSS-HRDHS programs, initiative, and communication.
$43,728 - $50,287Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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7+ years experience in customer facing roles at B2B SaaS companies in one or more of the following functions: technical support, customer success, sales engineering, product management, engineering, network operations.
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Proven experience as an IT Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role, preferably within a SaaS-based high-growth company. The IT Support Engineer at Handshake is responsible for maintaining the IT needs of the company, including but not limited to the distribution, troubleshooting, maintenance, and disposal of corporate devices and other IT equipment.
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Develop success plans to ensure customer objectives are achieved with support from 7R product and service offerings. We are looking for a Customer Success Manager to help secure the long-term success of our customers.
$90,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide high-quality support in using the Murex platform for pricing and structuring of complex financial products within trading domain (e.g. EQD derivatives). Onboarding new products, BAU enhancements and providing Day-to-Day trade support for the Equities Derivatives trading desk, closely interacting with traders executing and risk managing complex derivative products.
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The candidate must have experience in Equity Derivatives and is willing to provide support to traders. Working knowledge of equity swaps configuration, TRS Generator configuration (& related static data), rate curve definitions, rate curve assignments, Pricing template, calculation templates, processing templates, VaR modules, CVA, LiveBook, OSP within Murex 3.
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Learn and improve critical business functions through the use and support of FX trading technology developed and deployed at the firm along the market making workflow, including, securities pricing, offerings, trade execution, trade capture and straight through processing to downstream systems.
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Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world-including Stripe, Etsy, and Robinhood-to schedule, forecast, and organize their support teams.
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The purpose of the organization is to run operations on behalf of all Diageo markets worldwide including:Commercial ExperienceFP&A ExperienceSupplier ExperienceMaster Data ExperienceFinance ExperienceEmployee ExperienceOur ambition is to ‘Deliver outstanding solutions and processes to help Diageo win’ through:Excellent processes: Standardized, effective and well-governed end-to- end processes underpinned by reliable and consistent operations, and outstanding customer experience.
Starting at $155,310.375 - $258,850.625Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Senior Technology Support Specialist for NYC is a direct hands-on role, based in the corporate HQ of our company in Hudson Yards. The firm is seeking an indefinite consultant with no end date to be aSenior Technology Support Services Specialist for our NYC office based in Hudson Yards.
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Position Summary: The Direct Support Professional provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.
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Title: customer support Company: Vsp Vision Care in New York, NY
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