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Responsibilities also include leading research efforts and providing intel on patterns in customer issues and inquiries; being able to train and mentor existing CCS staff at all levels, lead team meetings, be a proactive leader in helping the team improve overall customer experience; as well as work as a liaison for product management, manufacturing, and sales to ensure customer satisfaction.
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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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Human Resources Solutions (HRS) is recruiting for one Clerical Associate IV to function as a Customer Care Representative, who will:-Respond to questions and inquires (via telephone and email) that require working knowledge of all HRS Operations, as well as other DSS-HRDHS programs, initiative, and communication.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Are you interested in joining our North America Customer Success Team but aren't currently seeing a posting? Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
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The purpose of the organization is to run operations on behalf of all Diageo markets worldwide including:Commercial ExperienceFP&A ExperienceSupplier ExperienceMaster Data ExperienceFinance ExperienceEmployee ExperienceOur ambition is to ‘Deliver outstanding solutions and processes to help Diageo win’ through:Excellent processes: Standardized, effective and well-governed end-to- end processes underpinned by reliable and consistent operations, and outstanding customer experience.
$155,310.375 - $258,850.625Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Drive strategic product communications, owns customer engagement and identify customer requirements by considering data, customer feedback, and user research, and designs product value propositions for large tech and cross-functional audiences.
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Experience designing eDiscovery databases and reports; reviewing and quality checking database data loads; coordinating complex projects; developing recommendations, plans, cost estimates, budgets, procedures, and specifications for case-specific projects from discovery to trial phase; drafting project proposals and provide status reports; providing end user support and customer service; troubleshooting litigation support firm applications; processing experience a plus.
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5 years of experience must include: Financial and statistical analyses in support of customer segmentation and targeting, product selection, offer optimization, and customer behavior and contact strategy analyses; User acceptance and system integration testing; Model implementation and performance monitoring; Model risk management; Documenting data handling process; Presentation and defense of model calculations in audit response; SQL, SAS, Python, R, Excel.
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Utilize Customer Relationship Management (CRM) tool to research specific territories and conduct outbound customer calls. Collaborate with marketing and outside sales teams to support customer sales tools, initiatives, and training.
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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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Rockstar Games is seeking a Director, Live Agent Delivery to join the Customer Experience team in our New York City headquarters. WHAT WE DO The Rockstar Games Customer Experience Team focuses on enhancing the relationship between our games and our players with the goal of delivering an optimal, Rockstar-level support experience.
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Application of Data Science in Marketing: Apply data science techniques to complex marketing problems including customer segmentation, predictive modeling, pricing strategy, customer experience enhancement, and more.
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You will play a key role on the Customer Marketing team, contributing to key retention programs for the Sportsbook and Multi-Product Play verticals and collaborating with multiple departments within the company including but not limited to Promotions, Brand, Commercial, Marketing Technology, Growth, Data Science, Product, VIP, and Customer Service.
$42.31 an hourFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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The Ideal CandidateMUST have relevant luxury retail sales experience and possess exceptional customer service skillsCaring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
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customer job Title: project manager Company: Ryder in New York, NY
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