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5+ years of hands-on business intelligence experience, working in a customer-facing technical role (customer success, consulting or pre-sales) Drive accountability of the customer to define the path to first value, working closely with Sales and Customer Success Managers.
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This role will report to the Head of Customer Success within Ridgeline’s Customer Experience organization. As a Strategic Customer Success Manager, you will uphold a critical pillar of Ridgeline’s Customer Success organization, ensuring investment management firms fully leverage all aspects of the Ridgeline cloud-native software platform during and following their initial implementation.
$140,000 - $190,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Do you love collaborating across teams to deliver customer success? + Working collaboratively with the Client Success Manager to ensure the day-to-day relationship management activities.
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Reporting to the Head of Customer Success, you will partner with our Enterprise-level customers and advocate for increasing fairness and clarity in their recruiting processes. As a Senior Customer Success Manager, you will be at the center of our mission to bring fairness and clarity to the recruiting process for all teams, and the insights you gain while working with our new customers will have an impact on the evolution of our retention and value-delivery strategies.
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As an experienced professional in the SaaS industry as a Sr Customer Success Manager (CSM), you will bring your experience leading our largest, most complex customers from deployment to broad scale usage, managing the risks associated with successful adoption.
$129,000 - $195,000 a yearFull-timeExpandUpdated 1 month ago - UpvoteDownvoteShare Job
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We are seeking a Senior Customer Success Manager who is a strategic thinker and passionate about customer success. Collaborating closely with Sales, Product, Solution Consulting, Marketing, Data Science, and Finance teams, you will work to maximize revenue and margin from our EU customer base.
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Customer Success Specialist (Bengali / Hindi / Urdu) Position OverviewThe Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer's journey.
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The Enterprise Customer Success Manager (CSM) is responsible for developing and maintaining strong relationships with Herald’s largest and most strategic clients. Track and report on key performance indicators (KPIs) related to customer success, such as adoption rates, renewal rates, and customer satisfaction scores.
$150,000 - $170,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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As the Vice President (VP) of Customer Success (CS) you will be responsible for driving strategy to skillfully engage with physician practices and health systems in a value-based care context, with a primary focus on customer performance, satisfaction and retention.
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Within the Growth Innovation and Strategy team we are seeking a talented and visionary Principal Incubation Customer Success Manager to drive consumption planning and execution of computational chemistry transformational projects, accelerating the adoption of new technologies from pilot to MVP to production.
$137,600 - $294,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Skilljar is seeking a Customer Success Manager, Enterprise, to join our growing CS team! 8+ years in a customer success or account management role, preferably in an enterprise SaaS environment.
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The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer’s journey. High school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement.
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A Crypto-Native Customer Success Manager that will work closely with Keyrock’s customers to achieve their desired outcomes while using our products and services, driving engagement, retention, and satisfaction.
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Under the direction of the Head Nurse/Assistant Director/Associate Director of Nursing is responsible for planning, organizing, directing, coordinating and evaluating the quality of care rendered to high-risk, acutely ill pediatric patients.
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MUST HAVE ADMIN LEVEL SABA PLATFORM EXPERIENCE. The Customer Success Manager will partner directly with customers and Account Management in achieving customer satisfaction to drive retention and growth within Cornerstone’s Saba (SBX) customer base.
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Title: head customer success Company: Fraction in New York, NY
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