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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
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5+ years relevant work experience in technical support or a similar technical environment. Provide technical assistance and support to incoming queries and issues related to computer systems, network connection, software, and hardware.
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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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The team is aligned with core businesses across the firm, provides global technology solutions that back Tradeweb's business operations and enables various business and technology teams to deliver top tier customer engagement and support through an ITSM/CSM platform.
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This role will sit under IAM Team Lead under the Cyber Security & Information Risk Team and provide day to day support for various business and security applications, including Joiner/Mover/Leaver processes, provisioning and de-provisioning access, detailed process documentation and re-certifications of access reviews on periodic basis.
$62,000 - $93,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Children and adolescents who have a life-threatening disease or persistent medical, physical, or developmental problem, together with their families, deal with grief and loss in different ways and may require different forms of care throughout time, such as therapy, support groups, and other services.
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Assesses and completes intake paperwork to FSNP.Completes a Family Service Plan. Coordinates with Recovery Coach to complete a Recovery Plan. Provides guidance, support and advocacy for participating families as each plans and engages in recovery activities and support services.
$45,000 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated 30 days ago - UpvoteDownvoteShare Job
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Provide technical support to end users, including troubleshooting hardware and software issues, and resolving technical problems in a timely manner. Successful track record of Desktop Support Engineer architecture and administration, execution, and delivery.
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Our staff demonstrates competencies in OPWDD, OCFS, DOHMH, and DHS core training requirements with strengths in positive behavior support, Strategies in Crisis Intervention and Prevention – Revised (SCIP-R), medical support, and effective supervision of the individuals they serve.
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Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
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We recruit positions from CEO,CTO, Project Manager, Solidity developer, frontend and Backend Blockchain developers to marketing/sales and customer service roles. Make sure to follow us here to get our most live jobs Cryptorecruit are the worlds leading specialist recruiter for the blockchain/Cryptocurrency industry.
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PRIMARY FUNCTION: The Family Support and Benefits Manager plays a pivotal role at Roads to Success, dedicated to enhancing the well-being and success of our students and their families, particularly those living at or below the poverty line.
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Drive the development and continuous improvement of the customer service organization by establishing a knowledge management center, which can include: development of instructional design, content development, and other team resources to support exceptional customer interactions.
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Responsibilities also include leading research efforts and providing intel on patterns in customer issues and inquiries; being able to train and mentor existing CCS staff at all levels, lead team meetings, be a proactive leader in helping the team improve overall customer experience; as well as work as a liaison for product management, manufacturing, and sales to ensure customer satisfaction.
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Green Infrastructure Design and Construction Office under the Bureau of Environmental Planning and Analysis (BEPA) is currently seeking to hire a Section Manager to oversee the Engineering and Support team under the Green Infrastructure unit.
$98,470 - $133,496Full-timeExpandApply NowActive JobUpdated Today
customer support jobs Title: technical support specialist Company: Dentsu Mcgarry Bowen Llc in New York, NY
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