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You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) & other Support staff.
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Analyze multiple types of data (e.g., tech integrations, partner engagement, web traffic, product usage, orders, customer experience, etc.) Support experimentation design of to measure impact of product changes; synthesize and present results.
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In this role, the Senior Advertising Data Scientist will support the entire product development lifecycle for our programmatic sales side advertising systems (that is, the ad inventory we sell), from feature ideation and opportunity sizing to measurement and experiment design and from causal analysis and post-launch learning to the next development cycle.
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Openlink Endur/Findur Product experience in BAU and EOD support activities per role profile. Attend Product trainings to gain knowledge of the system’s functionality, architecture, and technical components.
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Ability to connect the dots across the entire customer ecosystem both on and off our products. We are looking for a Product Designer to join our growing design team. Work with other designers and XFN stakeholders to integrate your product area with the larger Tidal’s ecosystem.
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Collaborate with a fellow Senior UX Writer and product teams to shape experiences, by creating useful content that assists users complete their tasks. As a Senior Tech UX Writer, you'll spearhead content design for our business product.
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Job DescriptionJob DescriptionDivision Department:PharmaLogic | Technical Operations - Product Development & ImplementationPosition Title:Product Implementation SpecialistReports To:Director of Product Development & ImplementationLocation:New York City, NY work from home opportunity with 50-75% travel required.
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Customer Success Managers are experts in our product, as well as in Influencer Marketing programs and we pride ourselves by sharing best practices, strategy and measurement to our growing base of world-class brands, agencies, and tech companies.
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As a Technical Support Specialist, you'll be responsible for providing exceptional technical support to Zocdoc staff both remotely and on-site. Providing Support: Responding to technical requests from Zocdoc staff both remotely and on-site, ensuring timely and effective resolution.
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The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
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This role will sit under IAM Team Lead under the Cyber Security & Information Risk Team and provide day to day support for various business and security applications, including Joiner/Mover/Leaver processes, provisioning and de-provisioning access, detailed process documentation and re-certifications of access reviews on periodic basis.
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You’ll build an ecosystem of features that optimize habit development, with support from Duolingo’s former Chief Product Officer (current Paloma advisor). As our Founding Product Engineer, you’ll dive deep into Paloma’s most exciting engineering challenges.
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Drive the development and continuous improvement of the customer service organization by establishing a knowledge management center, which can include: development of instructional design, content development, and other team resources to support exceptional customer interactions.
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Reporting to the Director of Customer Success Operations, the Data and Systems Associate will play a crucial role in opportunity/pipeline hygiene, data analysis, reporting, Salesforce and Gainsight support, and Customer Success process improvement initiatives to maximize revenue generation and drive operational efficiency.
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Customer Service Rep Department: Operations Employment Type: Full Time Location: New York Compensation: Competitive Description Letterpress everyday carry pork belly street art chillwave, man bun jianbing.
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customer support product jobs Title: technical customer support Company: Adp in New York, NY
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