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Myticas's direct client is currently seeking an Application Support/Product Specialist for a 100% Remote contract opportunity. The Customer Support Specialist assists clients in troubleshooting issues that arise with CCH Tagetik Cloud Solutions, working as a functional support team member.
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Minimum of five (5) years in an IT technical support role. This role will focus on support of new custom software and introduction of business-led, club-facing technology initiatives, across Baseball and Hockey Operations.
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This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, corporate aviation, guard management, alarm response, crisis management, ATM, branch and corporate building security and customer safety, physical crime investigations, workplace violence, fire and life safety, pre-employment screening, fraud and employee investigations.
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Encompass Support: Provide technical configuration and testing support for ICE Encompass platform; Correspondent Lending skills preferred, Origination lending experience accepted.
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As a Product Design leader, you will be responsible for driving the overall design strategy, collaborating cross-functionally with Product Managers, Engineers and other key stakeholders across marketing, brand, sales and customer success to elevate the visual design standards across our suite of products.
$187,500 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Provide thought leadership, product expertise, and support for initiatives related to product development, Legal & Compliance operational and process improvements, vendor management, product documentation, and/or system releases.
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The Executive Technical Support Engineer will play a crucial role in ensuring seamless technology experiences for top-tier executives within MSCI. This position demands a unique blend of technical proficiency, discretion, and interpersonal skills to address the specific and often complex IT needs of senior leadership.
$170,000 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Proven experience as a Product Engineer or similar technical leadership role. Promote a DevSecOps culture and evangelize Agile transformation with value stream mapping. Utilize tools like Rational Suite, Jira, Jenkins, Junit, and UiPath (RPA) for effective project management.
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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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Provide field engineer and customer support, including technical problem solving, diagnosis, repair, installation, modification and upgrade of systems as well as customer training.
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Product Success Managers sit within the Customer Success department and are the customer operations powerhouse that ensures our customers are getting the most out of our product.
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Assist in prioritizing break/fix and enhancement requests with product managers, business leads, and Application support team to ensure delivery of prioritized requests in a timely manner.
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What you'll bring to Circle: Principal Product Manager 10+ years of relevant experience in implementing KYC, AML, or Sanctions technologies in scaledpanies, including leading programs for Fintech or crypto businesses.
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Create an effective feedback loop to Product, Support and Sales teams to optimize how we onboard new customers. 5+ years of hands-on business intelligence experience, working in a customer-facing technical role (customer success, consulting or pre-sales.
$119,000 a yearFull-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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We are seeking Customer Service Game Changers with an acute, customer centric mindset, to support the players of the Number 1 Sportsbook in the US. Candidate must comply with and support the company's responsible gambling policies, procedures, and initiatives.
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customer support product jobs Title: technical customer Company: Adp in New York, NY
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