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Provide frontline service desk support, including, but not limited to, answering inbound calls, resolving request and incident tickets, staffing our tech bar, addressing end user issues in person and remotely with punctuality, courtesy, and professionalism, and escalating problems and major incidents promptly.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Knowledge of SEO/SEM/PPC, preferredKnowledge of content management tactics, preferredKnowledge and experience in timeshare/vacation ownership industry, preferredSolid in-platform working knowledge and campaign management experience required across key digital platforms: Google Ads, Microsoft Bing Ads, Google Ads EditorExperience with Demand Side Platforms (e.g., The Trade Desk, Facebook, Pinterest, Amazon DSP, DV360, Verizon, Amobee, MediaMath, etc.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. The role will also provide technical support services for customer-related technologies which include fulfilling requests, troubleshooting, resolving, and escalating issues that arise through various methods of interfacing with the Service Desk including but not limited to phone calls, email, face to face transactions, chat-bot support, Tech Caf kiosk, scheduled support and management direction.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Junior trader role responsible for the day-to-day operations of the Leveraged Finance Trading Desk. Aims to deliver superior service to internal counterparties by driving and optimizing the effectiveness and efficiency of people, processes and technology thereby enhancing financial performance, increasing investment capacity, and managing risk.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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This is an exciting opportunity for a sharp Technical Support Analyst / Help Desk Analyst to join a dynamic organization where you can make an impact. Validate with internal customers that the Incident or Service Request has been resolved and update the ITSM ticketing system.
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Previous experience within an IT service desk. Entry level role targeting any tech support experience or a combination of education and customer service. Job requires outstanding communication and customer service skills.
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Help Desk Analyst. Provide technical phone support for all service locations and handle all incoming tickets via ServiceNow. Partner with three other help desk analysts to support all internal stakeholders and ensure resolution is being handled in a timely manner.
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Premier, global reinsurance firm seeking a IT Desktop Support / Service Desk Analyst. · Must be able to lift and install computer equipment and coordinate user and department wide desk moves.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. Prepare and distribute daily desk-level Equities and Fixed Income Profit & Loss Statements (P&L), position reconciliations and reporting for senior management.
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Experience with ticketing systems (e.g. Zendesk, Jira Service Desk, ServiceNow, etc. The IT Support Analyst will play an essential role in our IT Support team by providing end-user support (Tier 1.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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We have a vacancy for a Service Desk Analyst to act as a first point of contact, offering first time resolutions to internal and external customers, including our partner florists via the telephone and email.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Minimum Qualifications: Job Summary: The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the ClientC enterprise, which includes seven hospital networks and the corporate office.
ExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Analyst - Trading, Leveraged Finance MarketsNew York, United States of America. Builds the sustainable repeatable capabilities that support delivery of the highest standards of service and execution.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests.
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Once the client is live, this analyst will remain involved in the relationship moving forward and will liaise with our FX desk to help participate in client meetings, provide day to day support and help manage their FX program.
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service desk analyst jobs in New York, NY
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