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5-10+ years management experience in call center/customer service. Manage office matters, including selection of call center geographies and office spaces as well as corporate real estate in NYC.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Oversee, track, and trend the secret shopper calls to the Call Center to assess the Customer Service Representatives (CSR) This includes ensuring that quality audits are performed according to the Quality Assurance Scoring Guidelines, providing feedback to direct reports, serving as a liaison between the Call Center Operations management staff and the Quality Assurance team, and hiring, training, coaching, counseling, and evaluating the performance of direct reports.
$85,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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SUMMARY The VIP Will Call Assistant is responsible for delivering outstanding customer service to our most valued clients. Provide outstanding customer service to all guests, with a major focus on Ownership, Basketball Operations, courtside, loge, and suite clients.
$15 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
$241,000 a yearFull-timeExpandUpdated 16 days ago - UpvoteDownvoteShare Job
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Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, pick packer, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, pick packer and maintenance mechanics.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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These continued activities include processing annual and interim recertifications to update family income/assets, household composition, and rent amounts; tenant moves and transfers; approved rent increases; Housing Assistance Payment (HAP) abatements and reinstatements to enforce Housing Quality Standard (HQS) inspection results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal.
$48,170Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Strong Customer Service Focus. Public Service Loan Forgiveness. HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework.
$48,170 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Previous food service distribution Inside Sales/Customer Service and/or call center experience preferred. Cooperate with other members of the sales team and departments to ensure the customer receives an excellent service level.
$20 - $22 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Call Center Customer Service Representative (CSR) , you'll be the voice of our energy efficiency programs, supporting customers interested in participating in clean energy initiatives.
$55,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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5 years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management.
$258,500 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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May also perform bindery, QC and final check, housekeeping, file services, call center representative, reception, etc. Daily duties will include production (copy/print), mailroom sorting mail, scanning, delivering packages, answering the phones, and general customer service.
$21 an hourExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
Part-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Minimum of 1 year of experience in inside sales, customer service, patient services, or similar roles. As the Call Center Associate, you serve as the voice of Viva Eve, becoming the initial touchpoint for our patients.
$22 an hourFull-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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The Healthy Eating Unit within the New York City Health Department’s Bureau of Chronic Disease Prevention is seeking five Bilingual (Spanish) Customer Service Representatives (CSR) to be part of the Groceries to Go program call center.
$50,050 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago
customer service call center jobs in New York, NY
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