- UpvoteDownvoteShare Job
- Suggest Revision
Oversee, track, and trend the secret shopper calls to the Call Center to assess the Customer Service Representatives (CSR) This includes ensuring that quality audits are performed according to the Quality Assurance Scoring Guidelines, providing feedback to direct reports, serving as a liaison between the Call Center Operations management staff and the Quality Assurance team, and hiring, training, coaching, counseling, and evaluating the performance of direct reports.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Job Segment: Call Center Representative, Call Center, Environmental Engineering, Sharepoint, Developer, Customer Service, Engineering, Technology. Perform other similar or less skilled related work related to the Collection Call Center, as directed.
TemporaryExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Previous food service distribution Inside Sales/Customer Service and/or call center experience preferred. Position Summary: The Inside Sales Associate plays a crucial role in generating revenue and fostering customer relationships for the company.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
These continued activities include processing annual and interim recertifications to update family income/assets, household composition, and rent amounts; tenant moves and transfers; approved rent increases; Housing Assistance Payment (HAP) abatements and reinstatements to enforce Housing Quality Standard (HQS) inspection results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal.
$48,170Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
We have openings for warehouse associate, assembly, production, forklift, machine operators, maintenance mechanics, receptionist, data entry, customer service representative, concierge representative, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, PAYROLL ADMINISTRATORS, accounts receivable clerk, file clerk, and office managers.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
5-10+ years management experience in call center/customer service. Manage office matters, including selection of call center geographies and office spaces as well as corporate real estate in NYC.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Report any facility disrepairs to the Director of Facilities and call the NYCHA Customer Contact Center to report the facility disrepair/emergency immediately after ensuring the area is safe.
$27,300 - $33,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
LaSalle Network is looking to hire a Customer Service Representative in Lyndhurst, NJ. The ideal candidate will have 2 years of call center or related office experience along with a High School diploma.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Collaborate with call center management and compliance departments to identify phrases to be used in query build. This individual will be responsible for providing analysis that will be used as the basis for recommendations to improve customer experience-being call handling behavior, training materials, IVR experience, customer communications, marketing material, web experience, etc.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Qualifications: High school diploma or GED requiredMinimum 6 months call center experienceIntake experience preferredMicrosoft Word and Excel requiredSTAT, Omni/MISYS preferredStrong verbal communication skillsAbility to multi-task and work in a fast-paced environment.
$38,545.53 - $48,181.92 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Responsible for ensuring phone coverage in the IT Service Desk call center and properly triage customer requests coming via telephone, email and web-based systems. The Programmer Analyst will cover the call center at the IT Service Desk and assist in resolving user issues related to computing hardware and software over the phone or in person at the main campus or the satellite sites.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
The Call Center Manager is responsible for coaching & developing a team of Customer Service Representatives. Call Center Customer Service Manager. 2 to 4 years previous experience in a call center, sales or in a supervisor role.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
Part-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
This part-time position is to be performed at our drive-up office located on Osborne Street in Auburn, NY. The person in this position will act in a dual role of Universal Banker (Teller) and Customer Service Specialist (Call Center Representative.
Part-timeExpandApply NowActive JobUpdated 5 days ago
customer call center jobs in New York, NY
FEATURED BLOG POSTS
What is a Policy of Non-Retaliation & How to Create One
Your company probably has many policies in place – anti-discrimination policies, equal opportunity policies, ethics policies, and so on. However, it is important to re-evaluate whether you have a policy that covers every situation. Say for instance one of your employees submit a complaint in good faith to their supervisor. To their surprise, they are met with retaliation, such as demotion, defamation, or even termination.
How to Take Your Careers Page to the Next Level
Your careers page deserves a lot of attention. It is not just another page on your website. It is a vital tool that could enhance your recruitment outcomes. But in order to do that, you have to make sure it's fully optimized.
When to Tell Your Boss You're Job Searching
The Bureau of Labor Statistics has found that individuals, on average, have 12.4 jobs throughout their working life. So regardless of where you are on the career ladder, it’s inevitable that at some point, you’ll begin looking for another job. That said, you might be wondering,
What Questions Can You Not Ask in an Interview?
It can be stressful to interview candidates to fill an open role at your company. Maybe your boss is on you to hire someone who’s absolutely perfect as soon as possible. Maybe you don’t have a ton of experience yet in conducting interviews. Whatever the case, there’s a lot to take under consideration when you’re the one in charge of interviewing. For instance, “What questions can you not ask in an interview?” may very well be running through your mind given its legal ramifications. Knowing exactly which interview questions are off-limits (and which are fine to ask) will boost your confidence as you continue to search for the ideal new hire.
How to Prepare to Be Fired - What You Need to Do
If you’re reading this, let me be the first to tell you how sorry I am. Getting fired feels crappy, disheartening, hurtful, and all the other bad, sad words. But here’s what I want you to do. First, let yourself fumble for a minute. Then, pick your head up — sometimes getting fired is a blessing in disguise. If you think termination is around the corner, we’ll teach you how to prepare to be fired and what to do next so you land somewhere even better.
How to Find a Job That Makes You Happy - 11 Concerning Facts
Do you ever feel like your life is like one of those rom-com movie scene openers? You know, the ones where the main character rolls out of bed, awakened by a casually upbeat theme song, sulks their way to the coffee pot, and then trudges toward their computer to begin yet another boring day at work?
How to Decline a Job Offer You Already Accepted
When you think about it, turning down a job offer is not the worst position you could be in. If you’ve been lucky enough to consider multiple job offers, well, then you’re lucky enough.