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This position will interface with the Chief Officer, Infrastructure Services, Regional Voice Managers, Desktop Voice Applications Manager, Technical Support Manager, User community, Call Center Management Group, Desktop support and Service Desk to support Telecom initiatives throughout the MTA.
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If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request.
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IT Architect Specialist - MBP Cloud Architecture & Engineering. As thinking about future impact when architecting solution, to ensure it can scale with minimal disruption to service. Ability to share information with awareness of its effect on others- Ability to help develop and mentor other members of the team in order to strength the team- Ability to gather functional and non-functional requirements for new pieces of work.
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Work closely with the IT service desk team to ensure efficient and effective delivery of IT services, including incident resolution, request fulfillment, and user support. Manage and optimize the organization's use of Fresh service, a cloud-based IT service management (ITSM) platform, to centralize asset management, incident management, and change management workflows.
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Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
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Reporting directly to the IT Operations Manager, you will have direct impact in scaling and establishing best in class support, elevating IT operational processes, and mentoring our junior operational staff.
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Experience in the design, build and management of help desk implementations. IT Service Delivery Manager (MSP) Responsibilities. IT Service Delivery Manager (MSP) This position currently reports directly to the Director of Technology and is ultimately responsible for establishing a good rapport with the clients, ensuring reactive support delivery for end users per our Service Level Agreements and ensuring the entire Service Desk Team is meeting their individual and team objectives.
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The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.
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As a Service Desk Engineer, you will provide frontline IT support for RFA's internal staff and our customers, including onboarding, offboarding, fulfillment/break/fix for hardware and software, end user support and training, processing access requests, and much more.
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Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
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Pride Global was founded in 1983 as an IT service provider to financial institutions and over the years has expanded to include a diverse array of services including vendor management, payroll programs, business process optimization, attorney and leadership development, and staffing for both direct hire and contingent labor solutions.
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The Service Desk Engineer role is at the forefront of all our customer interactions, whether it be by email, phone, ticket, or chat. The Service Desk is the heart of RFA’s support operations which provides nonstop global IT support to all our customers.
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Before joining Boyden, Gary was Senior Director, IT Mergers & Acquisitions at Cognizant Technology Solutions, and Senior Director at DXC Technology. Gary will further develop best practice and preparedness in areas such as cybersecurity, data confidentiality & compliance, IT strategy, ESG initiatives, AI-enhanced processes and digital transformation.
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The Enterprise IT Application Lead Engineer is a technical solution expert responsible for developing, facilitating, and managing automation practices for Enterprise IT. You will manage, administer, automate, and develop within the Enterprise tooling environment, specifically in Jira, Jira Service Management, Confluence and Slack.
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Evaluate new System functionality and suggest system enhancements to achieve optimum system performance and streamline processes to help the business achieve its objectives leveraging Dynamics 365 capabilities.
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it help desk jobs in Lynbrook, NY
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