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These assistants will free people up to focus on the higher-level, creative aspects of their work. Proven experience in Enterprise Customer Success, including track record of attaining targets.
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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
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You are excited to dive into the details and help craft the onboarding, adoption, and retention playbooks that will make up the foundation of the Customer Success function at Canary.
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Lead and support a variety of strategic customer success projects, including setting up the renewals motion, mapping the customer lifecycle, and more. 6+ years of experience scaling customer success functions at enterprise SaaS/data companies, including a demonstrable history in leading and inspiring high-performing teams.
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Ensure all tasks are completed and data is up-to date on HubSpot, notifying Vendor Sales team on inaccuracies and uncompleted tasks on a weekly basis. Youwill report to the Manager of Customer Success and focus on managing our premier partnerships, upselling our products and ensuring all clients are seeing maximum returns in their investments.
Starting at $55,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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WFH expense reimbursement to ensure you are set up for success. Work closely with Product and Sales Engineering teams to ensure clients are set up optimally for success. LiveIntent is looking for a dynamic Senior Customer Success Manager, Addressability who has proven account management experience in improving customer adoption, building lasting relationships, minimizing churn, and managing high value customers.
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They do so by partnering with the CommerceIQ Customer Success Team and other cross-functional partners to onboard, train, and provide day-to-day support for our customers. Work from home benefits including flex WFH hours and home office set-up reimbursement.
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Employer sponsored 401(k) match of up to 2% after 90 days of employmentCreating a culture you can thrive in:Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City officesFocus Fridays: no meetings, no distractions, just time for you to get work done.
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This role will also play a part in the journey that Tessian and Proofpoint are embarking on together as we look to scale up the Tessian Customer Success Motion today from <1000 customers to nearly 10,000 existing Proofpoint Commercial customers.
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Join the rocketship to scale-up 10x and beyond togetherWe are looking for someone who will become a part of the team and play a critical role in the most exciting part of our journey from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation.
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About the roleWe are looking for a Customer Success Manager to collaborate directly with our ChatGPT Enterprise product customers. About the teamOur Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise.
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We are a global organization with teams located across the United States, EMEA and APAC. About the Role Workday Customer Success is looking for a devoted and inspirational people leader.
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Current experience of working as a Customer Success Manager ideally within a start-up / scale-up Saas platform company. We are seeking a Senior Customer Success Manager to work alongside our global enterprise customers (Fortune 500+) to own their end-to-end success and be responsible for revenue retention, upsell, growth & expansion, and overall customer happiness.
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As a Customer Success Manager, you will play a vital role in shaping our customers' journey with Gorgias. Get up to $700 to set up your workstation at home (working from home should feel breezy.
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Reporting directly to the COO, this role is crucial in building our customer success function from the ground up. We're looking for a customer-centric Customer Success Lead that's comfortable operating in an environment where they need to build their own processes from the ground up.
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up job Title: customer success in Brooklyn, NY
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