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The Contact Center Quality Assurance Specialist will perform quality audits and reviews of all data submitted by the IDT teams and PACE Service Coordinators in Care Compass. - Associates Degree preferred or equivalent relevant customer service, quality, and auditing experience preferred.
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Manages the relationship with both new and established vendors, including but not limited to customer service, claims processing, enrollment, medical management, credentialing and grievance and appeals.
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Includes screening to identify appropriateness of service, assessment of client needs (and the needs of the client’s family when appropriate), care plan development, authorization or referral for services, and ongoing client/service monitoring.
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Keywords: customer support, customer care, client service, financial advisor, bank, teller, call center. Off phone duties include monitoring the ticket queue for open service requests and making required callbacks to assigned customer tickets.
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Certified Employee Benefit Specialist (CEBS) or Professional in Human Resources (PHR) certification. This position also leads crewmember interactions related specifically but not limited to, business plans, direct bill, qualified life events, Affordable Care Act (ACA), and COBRA, requiring a can-do attitude aiming towards positive outcomes.
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Under the supervision of the Member Service Specialist manages new enrollments (data entry, enrollment updates and electronic submissions); maintain the members’ electronic and initial enrollment records; provides office assistance to the Intake & Outreach Department as needed.
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The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care. Patient Access Specialist is expected to score in the top 5% of measureable categories within 6 months of hire.
$28.99 - $33.34 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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St Xavier Home Care Service is looking for a behavioral health specialist to provide (Based on Qualification) PSR (Psychosocial Rehabilitation), and/or Planned Respite, and/or Caregiver/Family Advocacy and Support Services and/or Prevocational Servies IMMEDIATE HIRE Bilingual Preferred.
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The Supervising Clinical Forensic Specialist supports the Clinical and Senior Directors in coordinating CAC service provision, ensuring adequate program coverage, and providing guidance, direction and clinical expertise to a team of Clinical Forensic Specialists and the Multidisciplinary Team (MDT.
$65,350 - $73,519 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Bachelor's Degree in Social Services, Care Management or a related field such a Psychology, Vocational Rehabilitation, or Occupational Rehabilitation and three years direct customer service experience in a clinical or social service environment; or equivalent combination of education and experience.
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We invite you to join one of the most successful international logistics organizations here at QuickSTAT. Our Jamaica/Queens/New York branch is looking for a new Air Logistics Healthcare Operational Care Specialist to join our Air Logistics team.
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The ideal Account Specialist is personable, a self-starter, has a strong work ethic, and is results driven. Ormco’s 60 years of distinguished history in providing the orthodontic profession with a breadth of high quality, innovative products and solutions backed by attentive customer service and educational support.
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The Esthetician is our skincare specialist responsible for working with luxury building residents to perform a variety of facial and body treatments designed to increase, improve, and maintain the health and appearance of the skin.
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The NP Provider Hospice/Palliative Care has two primary responsibilities: they are one of a group of MDs and NPs who staff palliative care consultation services that function as programs of MJHS Hospice and Palliative Care and they will provide NP-appropriate service to patients enrolled in hospice.
$15,000 - $143,881.05 a yearPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Assists in in-service education/training classes, including providing Safety and emergency management information, demonstrates use of equipment, and discussion of policies, procedures and regulations.
$70,470 - $116,870 a yearFull-timeExpandApply NowActive JobUpdated Today
service care specialist jobs in Brooklyn, NY
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