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Manage an outsourced team of customer support advocates Identify friction within the fan and artist experience and communicate to internal stakeholders and drive policy and process changes.
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The IT Customer Support Technician is responsible for event day preparation and operation of the Barclays Center Information Technology functions such as: Internet connectivity, network equipment, computer software, security, and hardware.
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Customer Support Engineer. Providing a delightful support experience for every customer (either large or small) is a key part of our ongoing success. Strong interpersonal and customer support skills.
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Manage an outsourced team of customer support advocates. Being part of the Customer Success team puts you at the center of the organization, living in the product team at TIDAL. We are a small but mighty team that delivers the best customer experiences to all of our listeners and artists.
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Sr Client Services/Customer Care Support Analyst in New York - West 33rd Street Sr Client Services/Customer Care Support Analyst. Within OSTTRA Client Services, the Regulatory Reporting team provides day-to-day operational customer support for all derivative reporting services within OSTTRA. The Operations team works closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer implementation and regulatory requests.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal.
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Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives. Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates.
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7+ years experience in customer facing roles at B2B SaaS companies in one or more of the following functions: technical support, customer success, sales engineering, product management, engineering, network operations.
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We’re looking for a passionate Customer Support Engineer to provide Saturday and Sunday (9am ET – 10pm ET) and 2 days a week (9AM – 6pm ET) technical support on all Digital Reef Products.
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Working on some unique projects in our sector, you'll have the opportunity to improve the way health systems provide patient care through the support your specific knowledge and expertise in the areas of Epic training delivery coordination and communications required to support supporting our customer locations and our Deloitte Epic Training team.
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Engages with MHS customer location stakeholders to troubleshoot and resolve Epic Training support issues in a timely and professional manner as assigned. Works closely with client customer locations to provide training coordination for Epic training assignment to support effective classroom teaching environments.
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
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Customer service support via phone, live chat agent, and ticketing system. The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health.
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Ramp serves customers across a wide variety of passive and active channels, including our help center, in-app support bots, live chat, customer service phone line with IVR, email and webform submissions fielded by customer support, account managers, customer success managers, and risk operators.
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Focus on the customer: As an IT Support Engineer, you are expected to be knowledgeable of customers' business and requests and use the information to drive higher levels of service and customer satisfaction.
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customer support jobs Title: customer care in Brooklyn, NY
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