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The Customer Care Site Supervisor (CCSS) is a natural problem solver who can proactively detect and facilitate resolution for high level customer needs. The CCSS motivates and guides the Customer Care team members at their site to achieve customer satisfaction goals established by the company and tracks that attainment through implementation and use of key performance indicators (KPIs.
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Receives/responds to requests from unlicensed staff regarding scripted clinical questions and May support on-going reauthorization decisions for Post-Acute Care patients and issues service reauthorizations for the home care provider based on medical necessity and payer benefit Contacts referral sources to advise them of referral status.
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We provide brief interventions using evidence-based techniques such as Problem Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, and Behavioral Activation in Primary Care, Family Practice, and OBGYN settings.
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The Specialist will provide excellent customer experience, ultimately resulting in member retention through both inbound and outbound outreach. High school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement.
$45,277 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Our remote Psychiatrists carry out protocols identified for the mental health and substance use treatment of designated patients reflecting accepted standards of clinical care practice commensurate with the candidate’s training and certification.
$236,900 - $247,200 a yearFull-timeRemoteExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The Hybrid/Remote UAS Re-Assessment RN will independently conduct functional, psychosocial and environmental safety assessments telephonically or in the Field, determine eligibility of enrollees, and establish an individual plan of care that enables them to remain safely at home despite long-term care needs.
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Communicate patient’s plan of care with behavioral health team and patient’s primary care physician. Demonstrate appropriate clinical judgement in assessment and treatment, following established clinical care guidelines.
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CFR’s fall internship program gives interns the opportunity to choose whether to work in our office in a hybrid capacity (half in the office, and half remote), or on an offsite fully remote basis.
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You'll drive the holistic content strategy for your specific departments using trends and customer insights to tell a cohesive story and create a seamless customer experience, overseeing the editorial calendar, trend forecasting, photography curation and creative planning.
$84,000 - $156,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job Type: Full Time Remote. Any experience in Environmental/Exhibition Design, Architecture, Interior Design or related field a plus. Responsible for developing 3D experiences for a variety of consumer facing brands with an understanding of user experience and brand identity.
$48,000 - $81,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Minimum 2 years of experience in sales, customer success, or product operations experience in a B2B organization. As an early member of the team, you will have the opportunity to help build and refine Ramp's Customer Success organization and define the scaled customer implementation motion to drive activation and retention.
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Scaled Customer Success owns the activation, growth, and retention of Ramp’s self-service customers. Partner closely with the Product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed.
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We are seeking a highly experienced and skilled Senior Wastewater Engineer to join our team on a fully remote basis. HIRING: Senior Wastewater Engineer (Fully Remote) Ability to work independently in a remote setting with minimal supervision.
$104,000 - $125,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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This role may be fully remote or a hybrid remote/office position, in which the successful candidate works in one of our offices up to 8 days per month. At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working.
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Second consideration will be given to an individual who in the last 10 years has successfully held the position of Cable Splicer, Customer Engineer-Data Applications, Customer Service Technician II, Fiber Network Field Technician, Frame Worker, Internal Communications Technician, Senior Communications Specialist or who possesses the equivalent experience (i.e., other telecommunications company experience.
$44,000 - $59,000 a yearFull-timeExpandApply NowActive JobUpdated Today
customer remote care jobs Title: experience specialist in Brooklyn, NY
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