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Our Clients is immediately seeking a hands-on and analytical Call Center Director (Director of Sales and Customer Service) to fill a critical role within our company. 5+ years of experience and proven success developing and managing a high-performance call center/customer service team(s), preferably within an environment with a large volume of incoming calls.
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Smart Services & Digital Customer Solutions: Develop your skills in the areas of Customer Care, Call Center technologies, Digital Channels such as Sitecore, OKTA, Mobile Apps, AWS Alexa, Automation, Customer Web Portals/self-service, and emerging technologies.
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Familiarity with Enterprise Resource Management or Customer Relationship Management software. Application Support: Participate in web and content management-related projects and improving productivity of internal client organizations and customers by deploying new technology solutions focused on a combination of technologies for supporting PSEGLI MyAccount.
$75,000 - $118,700 a yearExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The Patient Service Representative (Access Center Representative) provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support.
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Define and build technical and data architectures within PSEG LI’s integrated data platform(s). Job Link Technology Applications Support Consultant (pseg.com) PSEG Long Island. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.
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The Customer Service Appointment Coordinator, known in the industry as a Business Development Center (BDC) Representative, is the first person our customers speak to via the internet or phone.
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Ultimately, an outstanding catering assistant should be able to prove exceptional communication skills and always achieve excellent customer service. Purchasing various products/materials that may require at local stores (Home Depot, Lowes, Target, Walmart, Wholefoods, Guitar Center, etc.
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The BDC representative will supplement the service team by booking service appointments, answering client inquiries, and conducting follow-up calls, while promoting BMW standards for superior customer service experience.
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Preferred Hybrid - Jericho, NY or Southington, CTResponsibilities:Analyzation of contact center data to identify opportunities to grow self-service in the IVA and chatbot to improve functionalityCollaborate with cross-functional teams to generate content to be used as training material for virtual agents.
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This includes greeting guests upon their arrival, providing customer service by parking and retrieving vehicles, answering questions, and, where appropriate, loading and unloading golf bags.
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Deliver friendly customer service, help customers shop our store and find what they're looking for. Retail and/or customer service experience preferred. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.
$16 - $21.6 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Contact Center Support Engineer position which handles level 2 break fix incidents, contact center deployments, application upgrades and service transformation initiatives for Optimum, Suddenlink and all BPO sites for client (Sales, Customer Service, Field Service, Billing and Collection, Product and Marketing.
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St. Charles is renowned for its outstanding customer service and scored as one of the top hospitals on Long Island in the delivery of high quality care. Positions requires ability to accurately and completely document in a timely manner utilizing the electronic medical record system EPIC. Must have excellent communication and customer service skills.
$41.29 - $61.93 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Our Design & Service Center Team Members are dedicated to delivering a Customer-First experience that exceeds our customers’ expectations for custom jewelry design and repairs. Signet Jewelers, the world’s largest specialty retail of diamond jewelry, is currently seeking entry-level Jewelers and experienced Jewelers to join our Field Design & Service Center Teams.
$21 - $30 an hourFull-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Position Title Service Desk Analyst Position Number 898229 School/Division ITS Engagement & Client Support (division) Department ITS Engagement and Client Support Full-Time or Part-Time Full-Time Description This highly customer-oriented role provides advanced technical support to all members of the Hofstra community, including students, faculty, and staff.
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customer service center jobs in Baldwin, NY
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