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You will take ownership of customer issues escalations as a member of the IT support staff applying your understanding of systems within multiple applications in our tech stack. Provide the very best customer service experience for all bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce.
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The IT Customer Support Technician is responsible for event day preparation and operation of the Barclays Center Information Technology functions such as: Internet connectivity, network equipment, computer software, security, and hardware.
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Familiarity with customer support/ticketing platforms (e.g., Zendesk or Intercom). In this role, you will create an efficient, professional, and outstanding customer experience by providing a high level of support to our Unmind users and helping us build and implement new processes leveraging the latest in AI-driven support technology.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal.
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As a Customer Service Representative, you are a key member of the team and represent Mr Appliance on support calls. Complete work orders, return customer calls, and respond to customer complaints.
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Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world-including Stripe, Etsy, and Robinhood-to schedule, forecast, and organize their support teams.
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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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Job DescriptionAPPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR IF YOU ARE HIRED PROVISIONALLY AS A CLERICAL ASSOCIATE, YOU MUST TAKE AND PASS THE CLERICAL ASSOCIATE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE FOR CONTINED EMPLOYMENT.The Office of Child Support Services (OCSS) puts children first by helping both parents provide for the economic and social well-being, health, and stability of their children.
$39,763 - $45,728Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Attune is looking for an experienced, driven IT Support Engineer to join our quickly growing team. Troubleshoot broken hardware; communicate with Apple Genius support for laptop repairs.
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Experience in and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution.
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The FIS GMI product is a comprehensive, multi-currency, multi-asset class platform designed to support the middle and back-office operations of financial institutions, including banks, hedge funds, asset managers, and trading firms.
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Proven experience as an IT Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role, preferably within a SaaS-based high-growth company. The IT Support Engineer at Handshake is responsible for maintaining the IT needs of the company, including but not limited to the distribution, troubleshooting, maintenance, and disposal of corporate devices and other IT equipment.
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Meet with Sales and Customer Experience Manager or the Operations and Visual Merchandising Manager sales floor activities or support activities to monitor. Provide Active Supervision by continually circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume.
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This position leads to Sales and Customer Experience Manager or Operations and Visual Merchandising Manager. Alert Sales and Customer Experience Manager or Operations and Visual Merchandising Manager of any opportunities that are not aligned with this goal.
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Our staff demonstrates competencies in OPWDD, OCFS, DOHMH, and DHS core training requirements with strengths in positive behavior support, Strategies in Crisis Intervention and Prevention – Revised (SCIP-R), medical support, and effective supervision of the individuals they serve.
Starting at $16 an hourFull-timeExpandApply NowActive JobUpdated Today
customer support jobs Title: consultant senior in New York
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