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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
$125,000 a yearFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Service Desk, Help Desk, Helpdesk, Support, Troubleshooting, Customer service, Windows, Technical support, Desktop, Servicenow, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification, Help desk, Help desk support.
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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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The FIS GMI product is a comprehensive, multi-currency, multi-asset class platform designed to support the middle and back-office operations of financial institutions, including banks, hedge funds, asset managers, and trading firms.
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Human Resources Solutions (HRS) is recruiting for one Clerical Associate IV to function as a Customer Care Representative, who will:-Respond to questions and inquires (via telephone and email) that require working knowledge of all HRS Operations, as well as other DSS-HRDHS programs, initiative, and communication.
$50,287Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Responsibilities also include leading research efforts and providing intel on patterns in customer issues and inquiries; being able to train and mentor existing CCS staff at all levels, lead team meetings, be a proactive leader in helping the team improve overall customer experience; as well as work as a liaison for product management, manufacturing, and sales to ensure customer satisfaction.
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This position is responsible for hardware and software support for our mission critical technical systems required for broadcasting live and pre-taped shows. The ideal candidate will have a solid technical IT background to support our on-air operations of server-based digital video and audio control systems, graphics and non-linear editing systems, automation systems and their associated software and hardware infrastructure.
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Providing training and support to GMI users, including new employee onboarding and ongoing training and development. Providing technical support to the GMI users, including troubleshooting issues, answering questions, and resolving problems.
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WHAT WE DO The Rockstar Games Customer Experience Team focuses on enhancing the relationship between our games and our players with the goal of delivering an optimal, Rockstar-level support experience.
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Experience designing eDiscovery databases and reports; reviewing and quality checking database data loads; coordinating complex projects; developing recommendations, plans, cost estimates, budgets, procedures, and specifications for case-specific projects from discovery to trial phase; drafting project proposals and provide status reports; providing end user support and customer service; troubleshooting litigation support firm applications; processing experience a plus.
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Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
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In addition, you will help deliver customer trials and solutions, working to investigate, collaborate, deploy and support on-site customer use cases, documenting and demonstrating to our customers their return on investment and a realization of the value of T-Mobile’s 5G ANS solutions portfolio.
$253,500 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Chef Instructor blends culinary talent and teaching skills to support the Resident Chef in driving business results. The Chef Instructor reports to the Resident Chef. Job Duties and ResponsibilitiesModels and directs employees to ensure customer service standards are met.
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Encompass Support: Provide technical configuration and testing support for ICE Encompass platform; Correspondent Lending skills preferred, Origination lending experience accepted. Troubleshooting and Support: Regularly troubleshooting and resolving any technical issues that may arise with the lending platform.
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Provide advisory support in connection with Know Your Customer (KYC) onboarding, enhanced due diligence and transactional due diligence matters. Review escalated issues related to Know Your Customer (KYC) obligations, including collection of documentation related to complex structures and higher risk customers.
$132,000 - $135,000 a yearFull-timeExpandApply NowActive JobUpdated Today
customer support jobs Title: account support in New York
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