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Service Desk, Help Desk, Helpdesk, Support, Troubleshooting, Customer service, Windows, Technical support, Desktop, Servicenow, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification, Help desk, Help desk support.
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The IT Solutions Specialist will be responsible for providing on-site technical support, maintaining the integrity of clients overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, maximizes customer retention, and increases profitability.
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Desk phone support and Mobile Device Management of iPhones and Android. You must possess superior communication and customer service skills, must have the ability to interact with all levels of staff (attorney and non-attorney), have experience with Windows OS, Microsoft Office Suite and Outlook.
ExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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This is a journeyman position for the typical desk side support technician. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
$25 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. Insures customer satisfaction throughout the service delivery transaction.
$25ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures.
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1+ years of experience operating in an IT support environment. Maintain customer tickets within our case management system and update our Customer's case management system. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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A great fitting candidate would have 1-2 years’ experience working on a moderately busy IT support desk. We strive to provide excellent customer service, both internally and externally.
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Customer Facing Service, Windows 10/11 skills, MAC skills. As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
ExpandApply NowActive JobUpdated 30 days ago - UpvoteDownvoteShare Job
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Customer Facing Service. Field Technician Opportunity - Jersey City, NJ. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
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Job Summary:As part of the Help Desk Team, the IT Support Technician Level I will provideexceptional customer service as the first point of contact by supporting staff with assistance relatedto computer systems, hardware, and software by answering users' questions, training users on basicsystem and computer functions, addressing system and user issues, and resolving issues in a timelymanne.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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He Field Service Engineer is responsible for delivering first class service, advice and technical support to ACT clients, through the highest standards of customer service, efficiency, knowledge and integrity.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Work directly with end users and the IT service desk to provide tier 2 support for Android and Apple operating systems and troubleshooting mobile devices. customer service, mobility, Troubleshooting, Desktop, windows, MacOS.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Deskside Support Technician manages Service Desk escalations through tickets. A Desktop Support Technician requires a mix of both technical and customer service skills and is enthusiastic about technology and helping people.
ExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Role: SmartSource has a customer seeking a Desktop Support Technician to work 24-32 hours per week for a duration of 6+ months 100% onsite in New York City. Collaborate with onsite peers and remote Service Desk Support team to resolve user issues.
$30 - $33 an hourPart-timeExpandApply NowActive JobUpdated 1 month ago
customer service technician support desk jobs in New York
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