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Current experience of working as a Customer Success Manager ideally within a start-up / scale-up Saas platform company. We are seeking a Senior Customer Success Manager to work alongside our global enterprise customers (Fortune 500+) to own their end-to-end success and be responsible for revenue retention, upsell, growth & expansion, and overall customer happiness.
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Crafting Brighter Futures for Families
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At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client.
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Work cross-functionally with the product and engineering team to continuously provide feedback on customer needs to inform the future product roadmap and development strategy. Build and maintain long term relationships with key customer executives, product owners, implementation teams, and others.
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The Customer Care Manager will be responsible for overseeing the daily operations of the call center, managing staff, and ensuring customer satisfaction through efficient and effective service delivery.
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The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along with all the work required to maintain our citywide network of meters and meter reading devices.
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Prior to the launch of the program, the Customer Care Manager will begin by working with internal and external stakeholders to develop processes for the program, build a new CRM instance, and onboard a customer care team.
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As Director of Customer Success, you will collaborate with our sales, product, marketing, and engineering teams to help incredible businesses such as Logitech, Lyft, Whoop, and Bose build better, more reliable products.
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5+ years of hands-on business intelligence experience, working in a customer-facing technical role (customer success, consulting or pre-sales) Drive new customer onboarding with a core focus on customer adoption and self-sufficiency.
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The purpose of the organization is to run operations on behalf of all Diageo markets worldwide including:Commercial ExperienceFP&A ExperienceSupplier ExperienceMaster Data ExperienceFinance ExperienceEmployee ExperienceOur ambition is to ‘Deliver outstanding solutions and processes to help Diageo win’ through:Excellent processes: Standardized, effective and well-governed end-to- end processes underpinned by reliable and consistent operations, and outstanding customer experience.
$155,310.375 - $258,850.625Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Wunderkind is looking for a self-starting and dynamic Senior Customer Success Manager who will help senior leaders at large companies solve their most pressing digital problems through our cutting edge software platform.
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After over 200 hours of paid virtual training in Moen products you will provide world-class customer service to our consumers. What you will be doing: Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Moen IncorporatedManages inbound calls from Spanish and/or English speaking consumers from the US and US territories.
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Tax Services Manager – Financial Services Office – Customer Tax Operations and Reporting Services (CTORS): This position could be located in NY (primary), IL, CA, MA, TX, WA, NJ, CT, VA. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues.
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Proven experience in customer operations, promotions, or a related field within the betting and gaming industry. Reporting directly to the Customer Operations Sr. Manager, your main responsibility will be to lead a team and work collaboratively with various departments, including Commercial, Marketing, Trading, Casino, Product, and Compliance.
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You'll be reporting to the VP Customer Success and be working very closely with our other customer success managers as well as our Healthcare Pod leadership in building a World Class CS org.
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Title: customer Company: Credit Solutions in Edgewater, NJ
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