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Qualifications/RequirementsSuperior customer service skills, preferably in the fitness industry. Member service oversight - Ensuring staff is providing a superior customer experience at all times.
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The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
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Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Customer Service: Treats all Customers, Associates, and other leaders with respect.
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The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections.
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If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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Provides all Front Desk Assistant job duties like registering guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates; preparing for group check-ins and check-outs, and VIP arrivals.
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Maintain high quality of Customer service. COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.
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O Front Desk / Receptionist / or Admin Assistant experience with exceptional customer service skills. o Front Desk / Receptionist / or Admin Assistant experience with exceptional customer service skills.
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Strong front desk experience and exceptional customer service skills. Job Title: Facilities Services Assistant. 2+ years’ of experience in providing general office support.
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Two or more years of Store or Assistant Store Manager experience in a retail environment. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
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