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Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met.
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The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members.
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The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures.
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General Managers are committed to leading by example at all times. Gerber Collision & Glass is one of the largest collision repair companies in North America. Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years.
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Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. Company: Gerber Collision & Glass. Post-Secondary Education or equivalent.
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Prepare and manage the annual and monthly operating budget of the collision center. Monitor and maintain all A/P and A/R relating to the Collision Center. Proven leadership experience in a collision repair environment or similar role.
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Gerber offers a great place to launch and grow careers. Monitor all maintenance required for all shop equipment, including the paint booth. Ensure all staff wear proper safety gear and adhere to dress code.
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This is a great opportunity for candidates with a few years of automotive industry, retail, leadership or management experience who can help us WOW our customers and motivate our team members to provide safe, high quality repairs.
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Store CSI performance review and follow up within 24 hours. Ability to consistently demonstrate a successful client experience. Forecast, target and track monthly sales, profit and expense objectives.
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Please Note: A PA Adjuster's License is a huge plus for this position! They are responsible to coach and empower each team member's performance and success in their individual roles. Employer Paid Short-Term Disability & Life Insurance.
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With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! Ensure consistent execution of WOW (Wow Operating Way) plan.
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Ability to motivate others utilizing effective coaching tools and management skills. Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
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Duties, responsibilities, and activities may change at any time with or without notice. Attend training, information sessions and workshops recommended by Senior Leadership Team. Provide training for all staff as necessary.
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Manage all estimates to ensure labor mix is within established standards. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
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Collision Industry Experience Strongly Required. Deliver formal annual performance reviews and informal monthly performance reviews. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
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equal opportunity jobs Title: general Company: The Boyd Group in Troy, New York
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