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Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
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Job Summary (Coralville)The Customer Service Representative (Coralville) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Other Employee Recognition Program Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor.
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Qualifications/Requirements Customer service background preferred. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
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Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Demonstrate diplomacy in all interactions while using appropriate behavior and language.
$14.5 an hourPart-timeExpandApply NowActive JobUpdated Today
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