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Customer Service Representative
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Full-time
- Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
- Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
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