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Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides. Our technical team provides the behind-the-scenes support to meet our customer’s needs.
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Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and standard methodologies to customers. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
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As a Systems Engineer of Enterprise Acquisition Sales you will support an Account Manager/Sales Rep) focussed exclusively on new customer acquisition. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development.
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Job DescriptionYour CareerAs a Systems Engineer you provide technical expertise and guidance in your customer’s zero trust journey. Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.
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Palo Alto Networks is an equal opportunity employer. Our Systems Engineering community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.
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As a Systems Engineer of Enterprise Acquisition Sales you will support an Account Manager/Sales Rep) focussed exclusively on new customer acquistion. Experience as a quota carrying sales engineer with experience implementing and/or managing SaaS/SASE/cloud/managed/on-prem offerings is highly preferred.
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Our technical support team is critical to our success and mission. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations.
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Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to customer success while actively participating within the SE community and at industry events.
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We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond.
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As a Platinum Support Engineer, you will work firsthand with our valued Platinum customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors.
$152,450 a yearExpandApply NowActive JobUpdated 20 days ago
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