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Deep knowledge and ServiceNow Product experience with Employee journey Management, Employee Center, Enterprise Onboarding, Life Cycle Events, Moments that Matter, and employee transition management; customer requirements necessary to successfully implement a complex SaaS or PaaS solution including a strong appreciation for understanding security, data, artificial intelligence, and business usage requirements.
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Serve as the single point of ownership for an entire ServiceNow module or group of modules and coordinate the delivery of new epics, features and ad hoc demand; coordinate the teams' daily operations, and work with stakeholders in the business and within the technology organization to ensure smooth product operations; maintain a Product Team budget, customer financial forecasting and monthly reconciliation of all financial actuals.
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KPMG is currently seeking a ServiceNow Product Manager, HR Service Delivery to join our ServiceNow Product Team. This is a remote work opportunity. Directly manage the product management and delivery of customer vision to ServiceNow solution strategy that aligns with business priorities and is informed by quantitative insights, customer problems to solve for, and opportunities for continual improvement; translate strategy into product roadmap with forward planned multi-quarter horizon milestones.
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Lead people and teams of ServiceNow delivery resources including Product Owners, Technical Product Owners, Developers and Technical Leads; work with Release Train Engineers, SCRUM Masters, and Business Process Consultants; Co-Deliver Customer Demands from Idea to Delivery while consulting with ServiceNow Architects and other resources to design and solution ServiceNow Product releases.
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Work with direct business customers, key stakeholders, business process owners and executive leaders to prioritize product features into a roadmap; lead and partner with the ServiceNow teams to ensure consistent delivery using Agile methodologies.
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Utilize in-depth knowledge of the ServiceNow platform and utilize our architects to optimize HRSD solutions, staying abreast of new features and best practices; drive product innovation by exploring new ideas and opportunities to enhance the base product and meet evolving customer requirements as the 'Trusted Advisor' for ServiceNow HRSD Products.
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Incorporate SAFe PI Planning, ARTs, product backlog management and sprint delivery planning for a module or set of modules; provide people leadership and direction to remove obstacles; ensure the product and team members have all the tools and guidance to successfully execute the strategies.
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Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at ' Benefits & How We Work '. Bachelor's degree from an accredited college or university is preferred; Certifications in the following are preferred: Certified ServiceNow Administrator, ServiceNow Application Developer, Certified Implementation Specialist (CIS-HRSD); or other relevant industry certifications.
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Recent experience implementing ServiceNow enterprise solutions with expertise in production deployments working in an agile methodology environment; ServiceNow Process: strong process development, facilitating requirements for ServiceNow implementations; ServiceNow experience with App Engine, Pro-Code, Citizen Development, system integrations, automation, environment release management and workflows.
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Advanced knowledge in strategic solution delivery models to ensure products and/or services continue to innovate and to drive continuous improvement; ability to understand the long-term ("big picture") and short-term perspectives of situations; strong experience and knowledge of IT practices that result in predictability, scalability, and increased velocity.
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KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.
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Proven Leadership and people management experience working with teams located in multiple geographic time zones. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others.
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Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries.
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In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.
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In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site). KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law.
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artificial intelligence product operations jobs Company: Kpmg Us in Washoe-county, Nevada
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