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Product Manager - ServiceNow HRSD (Talent & Culture)
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Full-time
- KPMG is currently seeking a ServiceNow Product Manager, HR Service Delivery to join our ServiceNow Product Team. This is a remote work opportunity.
- Directly manage the product management and delivery of customer vision to ServiceNow solution strategy that aligns with business priorities and is informed by quantitative insights, customer problems to solve for, and opportunities for continual improvement; translate strategy into product roadmap with forward planned multi-quarter horizon milestones
- Serve as the single point of ownership for an entire ServiceNow module or group of modules and coordinate the delivery of new epics, features and ad hoc demand; coordinate the teams' daily operations, and work with stakeholders in the business and within the technology organization to ensure smooth product operations; maintain a Product Team budget, customer financial forecasting and monthly reconciliation of all financial actuals
- Lead people and teams of ServiceNow delivery resources including Product Owners, Technical Product Owners, Developers and Technical Leads; work with Release Train Engineers, SCRUM Masters, and Business Process Consultants; Co-Deliver Customer Demands from Idea to Delivery while consulting with ServiceNow Architects and other resources to design and solution ServiceNow Product releases
- Bachelor's degree from an accredited college or university is preferred; Certifications in the following are preferred: Certified ServiceNow Administrator, ServiceNow Application Developer, Certified Implementation Specialist (CIS-HRSD); or other relevant industry certifications
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