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Public Health Management Corporation (PHMC), a large non-profit public health institute, serves as the administrative entity for the City of Philadelphia's Office of Children and Families Out-of-School Time program (OCF OST.
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Minimum of 10 years of progressive experience workforce planning, talent management, analytics, or a related field. This leader is responsible for agency-wide capability and competency models, designing talent management processes and tools, and supporting HR partners in implementing workforce planning and talent initiatives on a global scale.
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SWBC is seeking a talented individual to serve as a Workforce Analyst in a Contact Center environment responsible for all Workforce Management (WFM) tasks within the department. Must have proficient in Workforce Management tools and applications, such as Genesys, Avaya, and Verint.
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Verbal and written communication skills including discussing medical needs with members and interfacing with internal staff/management and external vendors and community resources. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace.
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Regulatory Compliance: Ensure full compliance to all relevant policies which require scheduling support, especially Almere attendance Ensure compliance with labor laws, regulations, and industry standards related to workforce management.
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Additionally, SWCM is responsible for administration and user access for Change and Configuration Management toolsets (i.e. Atlassian Jira, Microsoft Azure DevOps Server (ADS), Git, etc. SWCM provides innovative solutions through automation, continuous improvement, and a skilled workforce providing support for all digital computing products: embedded software, firmware/configurable logic, test equipment, simulation, Commercial-Off-The-Shelf (COTS) and tools.
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Demonstrates on-going commitment to preparing young people for the workforce by modeling, mentoring, and monitoring excellence in the eight Career Success Standards of: workplace relations and ethics; information management; communications; multicultural awareness; personal growth and development; career and personal planning; interpersonal skills and independent living.
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Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement.
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Deploy and serve as Administrator of Genesys for Workforce Management and Quality Assurance/Call ReviewsSupport and provide guidance to Manager and WFM team in monitoring call flow and availability (real-time), scheduling offline activities, and manage productivity reportsSupport and provide guidance on real time staffing allocation changes to effectively distribute call volume across multi sites.
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The SWCM department is looking for a full-time and on-site Software Configuration Management Engineer II, located in Aurora, CO. Software Configuration Management technology, Information Technology (IT), and/or development/scripting experience.
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The employer of record for this position is Eckerd Youth Alternatives, Inc. DBA Eckerd Connects which assigns employees to Odle Management Group, LLC. #DNJCCCNA. Odle Management – A subsidiary of Eckerd Connects Reports to the CTT Manager and is a salaried, exempt position.
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Ability to effectively implement change management as it relates to Workforce, Smart metering, and other operational technical systems. Providing innovative uses of systems to improve workforce efficiency and optimize the management of information.
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With accountability for all administrative and operational aspects of human resources management across the organization, the CHRO spearheads innovative initiatives and policies spanning talent strategy, talent management, workforce development, leadership optimization, total rewards, employee/labor relations, HRIS, performance management, workforce planning, and diversity, equity, and inclusion programs.
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As a Workforce Manager you’ll be responsible for:- Working with Operational Management and Vendor Management to design and deliver service delivery / capacity planning strategies.
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Design, implement, and support call flows to integrate with 3rd party applications such as CRM/PRM, Call recording vendors, Workforce Management, Quality Management, Natural Language Processing, Automatic Speech Recognition, and other Cloud integrations.
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workforce management jobs Company: Spencer Britt in Moapa, Nevada
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