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The IT Help Desk Support Specialist serves as the initial point of contact for technical support within the organization, offering both remote and on-site assistance for operating systems, software, and hardware.
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Capstone IT is assisting our client, a leading insurance company, in hiring a Help Desk Support Specialist for a 4-month contract onsite role in Canton, MA. This position combines expertise in tier-1 technical support for software, hardware, and network-related issues with excellent customer service.
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Title - IT Help Desk Technician(Onsite) IT Help Desk Technician. This role is both the frontline of internal customer technical support (Tier 1), as well as escalated support (Tier 2), resolving more difficult issues and escalating further, when needed.
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HDI Customer Help Desk Analyst. Uses Service Management solutions to log, assign and receive support tickets with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage.
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Windows 10, Hardware, Deployment, Imaging, Install, Windows 7, Customer service, epic, Help desk support, Help desk, Go live, Troubleshooting, Active directory, Ticketing system, Office 365, Servicenow, Phone support, Password reset.
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As the IT Help Desk Technician , you will be the primary support conduit for all of Itochu Building Products. Itochu Building Products (IBP) Holdings has an immediate need for an IT Help Desk Technician.
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As an IT Help Desk Technician, you will play a crucial role in ensuring the efficient operation of Peckham’s IT systems by assisting end-users with technical issues, troubleshooting problems, and providing timely solutions.
$61,300 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job Title: IT Help Desk Support Specialist. Operate and maintain a centralized help desk using a web-based help desk system to record all IT support requests.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Help Desk Specialists provide IT support for over 22000 worldwide customers by diagnosing and resolving routine hardware and software issues. Help Desk Analysts work 40 hour a week shifts, according to a schedule established by the IT Help Desk Manager and Supervisors.
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IT Help Desk Support Specialist Preferred Qualifications Technical Certifications preferred: Candidate should have one of the following certifications A+, Network+, or Security+, or a minimum 2 years of technical support skills in a Service Desk role.
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Familiarity with these technologies is preferred: Microsoft 365, Office, Teams, Outlook, SharePoint, Active Directory, and Microsoft admin tools; cloud hosting via AWS and Azure; virtual server and desktop management; data backups with Rubrik; network solutions by Palo Alto and Aruba; Windows 11 operating system; Service Desk Plus for IT support management; and automation using PowerShell scripts.
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Job Title: IT Help Desk Technician. Professionally respond to calls, emails, chats and voicemails for customer support. Technical writing proficiency. Escalates incidents and requests Tier 3 support when the problem is more complex.
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Experience within a Help Desk or Technical support role utilizing a ticketing system and monitoring tools. A Leading Provider Of IT Services In The Grand Rapids, MI Area Is Seeking a Full-time, Permanent IT Support Desk Specialist To Join Their Growing Team. Here Are a Few Reasons Why You Should Apply.
$48,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Service Desk: Provide help desk technical support; user onboarding/offboarding. Prepare purchase requests for IT related software and hardware products, licensing, subscriptions, warranties, and support: then present them to the Procurement Committee for approval.
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The IT Help Desk Manager at Shape is a vital role, ensuring top-notch technical support and customer service for our employees, clients, and partners. Technical Support : Oversee IT help desk metrics, enforce standards, and provide technical guidance to your team.
$120,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago
technical support it help desk jobs Title: help desk Company: Dice in Moapa, Nevada
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