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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
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In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.
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If we have not contacted you after 10 business days, you may contact us at:(602) 954-2045 or Sas.ccs@rem Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck.
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Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus. Relevant experience in banking or financial services is a plus.
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MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.
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While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus.
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FEATURED BLOG POSTS
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The salary transparency trend continues. Last year, Colorado passed its Equal Pay Transparency Rules, which required employers to include compensation in job postings, notify employees about promotional opportunities, and record job descriptions and wage records. Soon after, states like Washington, Nevada, Maryland, and Rhode Island followed suit.
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Should I Hire for Potential Over Experience?
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