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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.
$13.1 - $17.1Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
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Plus, we're a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women's imaging services.
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Experience working in a contact center environment is a plus. SHRM-SCP or similar certification is a plus. Military, local, state or federal government experience is a plus.
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MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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You can make a difference as a Bilingual Spanish Helpline Agent in our Contact Center. Work is conducted within a virtual contact center environment. Helpline Agents serve as a primary contact for the Association, handling incoming calls to the nationwide 24/7 Helpline.
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Hands on experience in automation applications/solutions design and development in a product focused role in an enterprise environment leveraging AI, Gen AI, ML, NLP technologies such as Google's dialogflow, Google's Conversational and Contact Center AI (CCAI)platform and product offerings in a big plus.
$118,800 - $178,200 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
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As a Texas based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities.
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In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota.
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Service Advisor or Service Drive experience a plus. Minimum 1-2 years of call/contact center experience. Bilingual is a plus, not required. Vehicle Admin Services has an exciting opportunity available for a Front End Adjuster for our team in Dallas, TX.
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Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
$121,040 - $156,640 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago
a plus contact center jobs in Dallas, Dayton, Nevada
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