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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
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The Stella-Jones Railway Ties team is seeking a Customer Support Representative to join our inside sales support team at our Pittsburgh office. Work experience in a customer service or inside sales support role required; Two or more years of experience working with B2B or industrial customers preferred.
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Excel in the ability to interact, collaborate, and support all departments at customer sites. Typical duties can include (but not limited to): local solution analysis, local demo support for R&D products, local analysis of customers’ samples/products that are related to MLI’s products, QC/QC issues on related to commercial products, technical matters related to registration of chemicals, and technical product development.
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The Sales Support Specialist will also be a liaison across internal departments, as well as provide product information to customers and support customer account maintenance. Supermicro's Sales Support team is looking to add a dynamic Sales Support Specialist to assist one our Sales teams in managing customers and their orders.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Click here to watch a short video previewing the Top 10 reasons to join our award-winning customer experience team to help keep people, families and communities connected to the news and entertainment that matters.
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Engage with a diverse consumer base to provide solutions for customer needs and technical issues. Tech savviness with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best In Class Customer Experience speaking to customers over the phone.
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Monitor the main customer support queue in Salesforce Service Cloud and respond to client inquiries regarding issues with their login, questions about licensing our music, composer submissions, etc.
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Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
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This Technical Support position with a focus on IT helpdesk support and customer service earns a competitive salary and great benefits, including medical, dental, vision, life insurance, disability, a health savings account (HSA), and a flexible spending account (FSA.
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As a Customer Support Engineer specializing in EBEAM semiconductor equipment, you’ll play a crucial role in ensuring the smooth operation and maintenance of cutting-edge electron beam systems.
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2+ years of people management experience in a synchronous (phone/chat/instant messaging) customer support operations with teams of 25+ hourly employees or 1+ years of SpaceX customer support operations experience as a lead.
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Offer technical support by researching, troubleshooting, and solving customer issues and/or assisting with installation questions. At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service.
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Provide implementation, customer training, and ongoing troubleshooting and maintenance for Snap-on Tool Control systems. Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line.
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The Customer Success Manager provides maintenance management support and customer service to prospective and current CAMP helicopter customers. The Customer Success Manager will coordinate with CAMP field service representatives, sales, customer support, and the helicopter manager on behalf of the customer for all customer service activities.
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customer support jobs Title: senior director Company: Kimpton in Papillion, Nebraska
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