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Senior Manager, Customer Support, North America West. Reporting regularly to internal stakeholders on customer support operations and working with customer success managers and sales account executives on customer related initiatives.
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San Francisco We are looking for a rockstar Customer Support Manager to join our rocket ship and help take our support operation to the next level! As a Customer Support Manager at Aiva, you will be the front line of our business and support the entire customer lifecycle from onboarding new customers, educating existing customers on best practices, helping customers troubleshoot issues, and making sure that our customers are actively engaged and successful in achieving their goals using our platform.
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In this newly created role, we are looking for a Global Customer Support Manager to lead our Support team in providing exceptional experiences to a rapidly growing customer base.
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As a Customer Support Manager at Airtable, you will help grow our Customer Support team to deliver exceptional experience at scale. Partner with the Director of Customer Support to make tradeoffs on opportunities to improve the scale and impact of our operations through case-reduction, self-service, and process improvement efforts.
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Senior Manager, Customer Support. As the Sr Manager, you will grow, develop and motivate a team of technical experts and lead day-to-day operations of the Support team.
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CSE’s represent our highest level of customer support and are deconstructing advanced technical problems while working with our non-technical teams to resolve pressing customer needs.
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As a Customer Support Specialist, you will work closely with the Customer Success team and report to the Customer Success Director to support our Pros using PocketSuite.
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The Technical Customer Support Manager will work closely with engineering, operations, and customer success teams to ensure uptime of products at customer sites by reacting to technical issues and continuously improving internal support workflows and documentation.
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Communicate customer feedback and opportunities to the Strategic Account Manager (SAM), and follow up to ensure customer satisfaction. Customer Support Solutions Representative I.
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As a manager for this area, youll provide domain and technical leadership, guide architectural and design decisions on complex programs to build solutions and features that scale, deliver near and long-term value for our Customer Support team, help them be efficient and do their best to provide world class support to Asanas Customers globally.
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Cristina Karrat, Large Enterprise Sales Manager Personally, the best part of the journey is when the seniors with 10-15 years of experience helped me design complex features. It's a pleasure working with Product, Engineering, Support, and the Executive team to ensure that my customers meet (and exceed) their goals and deliverables.
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Customer Support Manager (Technical) Reporting to the Head of Customer Success, this role will be responsible for expeditiously resolving customer support tickets with great resolution quality and customer communication to promote retention and customer loyalty with Smarking.
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In this role, you will be focused on assisting our Customer Support Manager in coaching and mentoring a team of support specialists, ensuring our customers have the best possible experience while assisting to scale the support team at Rippling.
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Sr Manager - Customer Support Federal. The Okta Customer Support Team is focused on making Okta customers, developers and partners successful by advocating on their behalf, resolving technical issues and challenges, and maintaining the high-quality service they expect.
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The Field Support & Customer Relations (FSCR) Manager maintains positive relationships with all Avendra customers and local vendors for a specified geographic area. The ability to work independently with a flexible schedule; being able to prioritize multiple projects and requirements to include customer visits, follow-up work, formal documentation of the accomplishments and internal support requests.
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support manager jobs Title: customer support in San Francisco, Grand-island, Nebraska
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