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Customer Support Manager (Technical) Reporting to the Head of Customer Success, this role will be responsible for expeditiously resolving customer support tickets with great resolution quality and customer communication to promote retention and customer loyalty with Smarking.
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In this role, you will be focused on assisting our Customer Support Manager in coaching and mentoring a team of support specialists, ensuring our customers have the best possible experience while assisting to scale the support team at Rippling.
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The Technical Customer Support Manager will work closely with engineering, operations, and customer success teams to ensure uptime of products at customer sites by reacting to technical issues and continuously improving internal support workflows and documentation.
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As a Customer Support Manager at Airtable, you will help grow our Customer Support team to deliver exceptional experience at scale. Partner with the Director of Customer Support to make tradeoffs on opportunities to improve the scale and impact of our operations through case-reduction, self-service, and process improvement efforts.
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San Francisco We are looking for a rockstar Customer Support Manager to join our rocket ship and help take our support operation to the next level! As a Customer Support Manager at Aiva, you will be the front line of our business and support the entire customer lifecycle from onboarding new customers, educating existing customers on best practices, helping customers troubleshoot issues, and making sure that our customers are actively engaged and successful in achieving their goals using our platform.
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Develop customer success metrics and execute account strategies. American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available.
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As our ideal candidate, you'll have a strong track record of delivering business results as a hands-on product manager, as well as a strong track record of stewarding a high-performing team as a people manager.
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Sr Manager - Customer Support Federal. As the Sr Manager, you will grow, develop and motivate a team of technical experts and lead day-to-day operations of the Support team.
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In this newly created role, we are looking for a Global Customer Support Manager to lead our Support team in providing exceptional experiences to a rapidly growing customer base.
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Senior Manager, Customer Support, North America West. Reporting regularly to internal stakeholders on customer support operations and working with customer success managers and sales account executives on customer related initiatives.
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All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
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As a Customer Support Manager you will be responsible for leading a team of support agents to provide a delightful and timely experience for our customers. Customer Support Manager.
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Excellent interpersonal, motivational, team building, and customer relationship skills. Follows through on all customer questions and requests; resolves concerns as needed. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
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Technical Customer Support Manager (Remote) + Build process for hand-offs between support and engineering, product management, professional services, customer success and sales and marketing.
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