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Senior Manager, Customer Support, North America West. Reporting regularly to internal stakeholders on customer support operations and working with customer success managers and sales account executives on customer related initiatives.
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The Technical Customer Service Representative is responsible for timely and courteous customer assistance under the direction of the Customer Service Manager. Maintains customer satisfaction on all transactions, referring problems that cannot be personally resolved or those that are outside limits of authority to the Customer Service Manager.
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Div>We’re looking to hire a Customer Support Specialist who will work closely with Sales, Customer Success, and Account Managers to give our clients a fantastic experience and drive retention as we provide best-in-class HR to companies in multiple states and industries.
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Utilizes and maintains key product support metrics and customer data. Produce Ascendum Total Maintenance and Repair Agreements and multi-year Customer Support Agreements. Resolves customer product support issues, as necessary.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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You will be reporting to our Customer Support Manager and communicate with customers by phone, text and email. + 1-3 years experience in customer support (e-commerce strongly preferred.
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As a Customer Support Manager at Airtable, you will help grow our Customer Support team to deliver exceptional experience at scale. Partner with the Director of Customer Support to make tradeoffs on opportunities to improve the scale and impact of our operations through case-reduction, self-service, and process improvement efforts.
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As a Manager, Customer Support Workforce Planning, how results are achieved is paramount for your success and ultimately result in our success as an organization. Collect feedback from all customer-facing teams and managers in Customer Support on how to better balance staffing and account allocations, to achieve top performance.
$113,500 - $124,850 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Our client, a leader in outdoor power equipment is seeking a passionate and results-driven Customer Support and Product Manager to join their team in Mesquite, TX. This is your opportunity to be at the forefront of customer satisfaction and product support, driving excellence in both areas.
$85,000 - $95,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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San Francisco We are looking for a rockstar Customer Support Manager to join our rocket ship and help take our support operation to the next level! As a Customer Support Manager at Aiva, you will be the front line of our business and support the entire customer lifecycle from onboarding new customers, educating existing customers on best practices, helping customers troubleshoot issues, and making sure that our customers are actively engaged and successful in achieving their goals using our platform.
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This position reports to the Customer Service Manager and is an in-house position for Stone Glacier, but housed at the Simms location in Bozeman, MT. Strong customer service experience, preferably in the outdoor industry via retail or in-house sales/service.
$21.73 - $30.58 an hourFull-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Experience managing customer support centers. PeopleSoft Financial Systems (e.g. NSA FACTS - NSA Financial Accounting and Corporate Tracking System) Acquisition or Contract Management Systems (e.g. DIA CMS - DIA Contract Management System.
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As a Customer Support Manager you will deliver a high level of service across a portfolio of Aged Care or Disability Services clients. We are currently seeking a Customer Support Manager to join our growing team in Melbourne east region.
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Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer. The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence.
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About the job Customer Support Manager. Proven experience in customer service management, particularly in the food industry. Strong understanding of collections, returns, pricing, and customer service principles.
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Manager of Customer Support. at Upstart, you will help lead the Product Support Team. This role is critical as we build out our customer support team for dealerships.
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support manager jobs Title: customer support in Grand-island, Nebraska
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