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1-2 years experience as a Guest Room Attendant with an established hotel brand. The purpose of the Guest Room Attendant is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness.
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Summary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Two (2) years previous experience as a Night Auditor for a name brand hotel chain; preference for Marriott, Hilton, Hyatt.
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Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance.
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The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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Role Responsibilities:As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously and professionally at all times.
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Marriott Hotel discounts. Previous hospitality or food service experience is highly desirable. Provide superior guest service, while ensuring all tables and food areas are kept clean and dining area maintained while guests are enjoying their meal.
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Your role is key to the overall experience the guest will have. Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
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Role Responsibilities:As a Front Desk Clerk, you have the responsibility to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously, and professionally at all timesMaintain a high level of service and hospitalityPromptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely mannerPost guest charges, collect payments, and follow all cash handling procedures.
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Parks is offering hotel operations internship experiences at 3 locations: Asheville, NC; Cary, NC; and Greenville, SC.The Role:As a Hotel Operations Intern, you wont just observe; youll be an active participant in shaping the guest experience.
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A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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Working at our hotel bar and lounge outlets means you are many times the first or last greeting our guest receives in the day as you work alongside our talented bartenders! It's a TEAM effort at our Concord establishments and so your role is just as vital to the guest experience as the bartender.
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The Guest Services Ambassador (GSA) acts as the "face" of the hotel and is the main point of contact for guests. for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner.
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Crabtree Valley Mall adjacent to the hotel offers a shopping experience that will not disappoint while Adventure Landing Park features family fun activities like mini golf and laser tag.
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The Food & Beverage Manager will work closely with the Director of F&B, and all other department heads within the hotel, to deliver results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality.
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It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip.
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guest experience hotel jobs in Raleigh, NC
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