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Candidates supporting this function shall have a minimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers.
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Must be very comfortable learning and using technology tools, including database management, Internet research, Excel, email, and other tools. This position is an integral part of Fuqua's Career Management Center (CMC) and reports to the Associate Director for Employer Engagement - Account Management.
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Knowledge of internet usage and video conferencing tools. Conduct detailed research and data analysis to provide feedback on employee development needs or specific providers requiring education on prior approval or pre-certification processes.
$22 - $23 an hourExpandApply NowActive JobUpdated Yesterday
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