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Serves as an escalation point for the Risk Management claims department and/or store for issues which cannot be satisfactorily resolved by the Claims Examiner or Sr. Claims Examiner. The role will also serve as an escalation point for the Claims Management department to transfer cases that, through development, meet specific triggers, also to consult on case value and jurisdictional nuisances.
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The Insurance Specialist should be able to work independently and solve routine type issues but when trends or potential systemic issues are noted, these should be reported to their immediate supervisor/manager for resolution and or escalation as needed.
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You will serve as an escalation point for complex security incidents and act as an incident manager to coordinate response efforts across multiple teams and timezones. Adapt defense and detection capabilities based on intelligence obtained externally or from previous incidents, including Threat Intelligence and Threat Hunting.
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This position will directly report to the Director Contact Center and is responsible for taking non clinical inbound calls and escalation to a nurse, as well as to support referral coordination for patients who need Gentiva Services.
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They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
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There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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Serves as an escalation for contract and performance issues with sourcing leaders. Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
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They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
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A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
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Utilize a variety of tools and methods to quickly provide patient options and education including but not limited to sites of service, specialty offerings, post-acute care, and other related questions.
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The primary goal of the Team Lead is to serve as subject-matter-expert (SME) and front-line coach to develop product knowledge, address challenges on work/project management, monitor adherence to processes and quality standards, drive attainment of client success metrics, and serve as the primary oversight for timely resolution/escalation of issues to mitigate client dissatisfaction and churn.
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They are always looking to improve our Net Promoter Score (NPS) through de-escalation and being a point of contact for their clients to rely on to resolve complex issues. Other Requirements Must pass a background check Must meet work from home requirements to qualify For this position there are minimum work from home requirements that must be met in order to perform the essential functions in a remote work from home (WFH) environment.
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Provides guidance and assistance to offshore RTR teammates, acting as escalation point for issues raised, providing training/coaching, SME for process and SAP issues. These solutions also deliver significant sustainability impact to clean energy, water, food and human health that makes life better for our society and planet.
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The Lead Maintenance Technician will also be a point of contact on the fire alarm call escalation list for 24/7 coverage and on a rotational list for after hours maintenance support of the Lowe's Companies Mooresville campus, Aviation Center in Statesville and Planogram Facility in Troutman.
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As an armed officer, you may respond to unusual or emergency situations using appropriate escalation of force level up to and including armed response as dictated by the situation and protocol.
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escalation job in Davidson, NC
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