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You will familiarize yourself with the tools and resources that the Customer Implementation Specialist will use on a day to day basis (GSuite, Zendesk, Jira, SQL Server Management Studio, Confluence, etc.
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Strong computer skills, i.e., MS Excel, Word, Outlook, Zendesk, Oracle Transportation Management (OTM), Tableau and Infor M3. Maintain phone and email support via Zendesk for order inquiries.
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1 year of experience documenting and utilizing ticketing systems such as JIRA, Zendesk, or Service-Now. 4+ years customer-facing support for API products (Sales Engineer or Technical Support) or experience working with APIs from either a technical standpoint, such as support, testing, or development with experience using REACT,js, Python, Node.js, or C.
$116,280 - $150,480 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Experience using a Service Desk platform, ideally ServiceNow or Zendesk. Create, prioritize, track, and update customer issues/features in Microsoft Azure DevOps. Experience using a Service Desk platform, ideally ServiceNow or Zendesk.
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Responding to chats/tickets via Zendesk for support. Position Title : Customer Care Associate. Engage with your purchasing data, learn from market intelligence, unite your stakeholders, and move contracts through the pipeline faster.
ExpandApply NowActive JobUpdated 1 month ago
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