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The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system.
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You may know us as FIJI Water, POM Wonderful, Justin Wine, Teleflora and Halos Citrus, but we’re all Wonderful – and we have a great opportunity for a Desktop Support Engineer. The Wonderful Company is looking to add a dynamic Desktop Support Engineer to our growing team.
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Provide administrative and technical support for campus academic support projects for faculty, staff and students involved in these activities. With programmatic guidance from the Chancellor’s Office State Project Monitor, this individual will maintain communications between the MESA Program, engineering, mathematics and science faculty, unit heads of student support services, engineering, mathematics, and science department coordinators and division deans, MESA participants, student organizations, related professional societies, and campus administrators.
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Job Description Freshworks is looking to hire an IT Engineer to support the rapidly growing user base in our Utrecht Operations. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.
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During week on, provides 24/7 in-house coverage at an affiliated community hospital: NNP and/or hospitalist help with seeing nursery patients – Clinical coverage includes a newborn nursery (~2000 deliveries/year), a 10-bed Level II NICU, deliveries, and newborn consultations as needed in the ED. EPIC EMR. Transport support by the Children’s National Hospital or Baltimore facilities team to higher acuity.
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The FRM is a critical front-line member of the Sanofi Genzyme Patient Support Services organization and will work across multiple internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay (Patient Support Program) and program vendors to deliver an exceptional customer experience.
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Support tools such as Monday.com, JIRA Service Desk, UserGuiding, and OpenPhone to efficiently handle customer cases and track personal performance. customers with all aspects of our software through phone, email, and Zoom screen-sharing sessions, with a primary focus on customer success, support, and satisfaction.
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Customer-facing contract review, redlining, and drafting (with attorney support) and negotiation of a wide range of commercial contracts, data privacy, and security agreements, SaaS sales agreements, vendor forms, RFPs, and other related agreements.
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We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. Conduct technical implementation activities from post-sale to support transition.
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Co-lead efforts to build credibility and adoption for advanced marketing measurement methods (MMM, MTA) as central decision support tools for Media Channel Marketing teams, and lead change management towards utilizing MMM/MTA vs.
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Experience designing eDiscovery databases and reports; reviewing and quality checking database data loads; coordinating complex projects; developing recommendations, plans, cost estimates, budgets, procedures, and specifications for case-specific projects from discovery to trial phase; drafting project proposals and provide status reports; providing end user support and customer service; troubleshooting litigation support firm applications; processing experience a plus.
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As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience.
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Coordinate with VO’s Domestic Operations Division on issues of technical support, including support for the National Visa Center and Kentucky Consular Center; QSI is seeking a Management Consultant who will provide support to high-level Government staff.
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Provide technical consulting skills to support the growth of ERM's business and client base in the area of archaeology and cultural heritage. ERM is seeking highly motivated Managing Technical Consultant, Archaeologist to join our global consulting firm as part of our Cultural Resources Services team.
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Positions covered by the McNamara O’Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client–customer contract requirements (all benefits are subject to eligibility requirements.
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customer support jobs Title: technical support engineer Company: Kelly Services in California, MO
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