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We’re seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers by registering users, increasing buy limits, helping customers complete transactions at our ATMs, answering questions regarding cryptocurrency, initiating compliance investigations, and addressing technical issues with the terminals themselves.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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This position offers an exciting opportunity to contribute to the success of our Road Rail equipment and Hydrovac Truck business in the United States, while fostering strong customer relationships through excellent technical support and training.
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The work of this position includes customer support problems that meet current and future business. Serve as senior customer technical analyst with responsibility for resolving the most complex customer problems, e.g., by reimaging customer workstations and correcting other workstations affected by similar problems.
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For this role you should be a leading Technical Support Engineer, experienced in technical support of complex technologies in challenging global environments. At least 5 years working in a technical support and/or escalation engineer role.
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The Team Lead will monitor inbound and outbound calls, emails, chats, and SMS responses to assess the associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
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This customer-centric role will focus on a variety of operational and technical support requests related Business Customers (Only), applications, and user access needs. -It is generally desirable for a person in this position to possess professional or technical education such as HDI Support Center Analyst/ Customer Service Representative; A+, ITIL, and ability to maintain those certifications in active status.
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Assists others on-site (Customer) troubleshooting/technical support as required. The Technical Support Specialist- Software Integration provides technical support to Customers, Partners and the Field Service Team to drive complete resolution of first responder and moderately complex issues, along with providing Part Identification assistance.
$77,700 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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At least 3 years of experience in B2B software support in a technical capacity (this role requires advanced coding skills) Customer Support Engineer Key Responsibilities. Joining our team means becoming part of a visionary group dedicated to transforming the landscape of customer support.
$50 an hourFull-timeRemoteExpandUpdated Today - UpvoteDownvoteShare Job
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Identify and escalate necessary customer inquiries and issues to Tier 2 Support, Product and Technical Support teams. Perform other related duties, as appropriate to further the success of the Customer Support Team and/or Operations Department.
$43,250 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Technical support reference material and assists with review, recommending changes to maintenance manuals, engineering drawings, and other service support reference guides & documentation for all current and non-current STERIS Operating Room Integration (ORI) products.
$77,700 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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A minimum of four years’ work experience in a technical support role in a comparable SaaS business, preferably in Supply chain and/or E-invoicing. We're looking for a Customer Support Team Leader to join and strengthen the European team.
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Provide customer support for various technical issues, including desktops, laptops, email, VPN, connectivity, hardware, and printing. In this role, you will be essential in providing exceptional customer support in a fast-paced corporate help desk environment.
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Ability to understand and communicate scientific and/or technical information. Provide support and education to customers about Tempus products and services. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
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Entry-level customer support position, provides customer service and resolves technical issues by offering solutions, explanations, and options through email on Zendesk platform.
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2 to 4 years experience in a support related role for a software product (enterprise SaaS a plus) - Strong technical and written skills - Experience with Intercom, Zendesk, Salesforce - Ability to communicate complex concepts to customers - Process-driven and having attention to detail - Eagerness to respond to tickets to ensure that all SLA response times are met - Empathy for customers and diligence to resolve problems to provide customer satisfaction - Passion for the startup experience.
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technical support jobs Title: customer support in Chicago, Columbia, Missouri
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