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Bilingual Customer Support Agent
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- CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency.
- The company operates the world's largest network of cryptocurrency kiosks by transaction volume with more than 5,000 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and Brazil.
- CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white glove support for their cryptocurrency transactions.
- In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects.
- We're seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers by registering users, increasing buy limits, helping customers complete transactions at our ATMs, answering questions regarding cryptocurrency, initiating compliance investigations, and addressing technical issues with the terminals themselves.
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