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Knowledge of Service Management and Operations processes in ServiceNow (Change Management, Incident Management, Problem Management, Request Management & Knowledge Management); As part of PwC's Technology Operations (IT4IT) practice, the Service Management and Operations capability helps our clients transform their business through innovative technology solutions and effective Service Management Operations.
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Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification. Key Responsibilities:Provide first and second-line support via telephone support, email, live support, in-person walk-ups and managing queues from Self Service Portal, chats, emails and other channels.
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Manages the UH Athletic Ticket Office event service operations including event ticket sales & distribution, client relations, Box Office and guest services functions. Develop, manage and execute game/event day ticket operations; including staffing and scheduling needs; accounting and reporting; deposit of event ticketing receipts and settlement requirements.
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The Client Service Operations Associate will provide centralized operational support for our clients. The Associate will work directly with Advisors and the client service teams and be responsible for opening and maintaining accounts and serving the day-to-day operational needs of our clients.
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The Client Service Operations Senior Associate oversees operational activities and client inquiries for some of our largest Asset Owner clients on the West Coast. As Client Service Operations Senior Associate you will.
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The role of the Client Service Operations Associate is to provide tactical leverage to all members of the Client Service Operations and Experience teams, in support of all business segments and specialty areas (PCFO, Tax, Open Plan, IAM, 2030 Law, Real Estate, BJIP, Philanthropy, etc.
$66,000 - $85,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Our team helps organisations transform their Information Technology operations into additional sources of revenue by improving Information Technology service delivery, cost efficiency, and customer satisfaction.
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Demonstrates thorough abilities and/or a proven record of success in the following areas:ServiceNow/BMC Helix/Jira Service Management (implementations, transformations, etc.) Description & SummaryA career in our Service Management practice, within Cloud Computing and Networking services, will provide you with the opportunity to focus on the joint business relationship between PwC and Google, HP, Microsoft, Oracle, SAP, and other cloud based platforms to bring new and innovative services to some of the largest companies.
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Who we are looking forWe are looking for a motivated individual with accounting and operations experience to join our Alternative Investments team focusing on Hedge products. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
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We help our clients adopt the cloud to transform Information Technology, scale and streamline operations and create new cloud based businesses through our strong alliances. As part of the team, you’ll help our clients design and implement process strategies to address gaps in their cloud service delivery and service management proficiency.
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As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Travel RequirementsUp to 80%Job Posting End DateLearn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy.
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ServiceNow/BMC Helix/Jira Service Management (implementations, transformations, etc.) ServiceNow or similar tools IT Service Management modules and how they are implemented across different operating models (ITIL.
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In this role, you will also work directly with Gartner's service delivery group, sales group, and respective leaders with the central goal of driving higher new business and ensuring streamlined operations for both sales and service teams/leaders, and to enable process efficiency in the way the service team delivers value to the clients.
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Bachelor's Degree in Construction Management, Project Management, Business Administration, or Automotive Engineering or 4 years of field service and project management experience in the industrial construction industry.
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The Service Center Operations Associate is an individual who understands and supports our commitment to exceptional service consistent with Arbella's brand. The Service Center Operations Associate will actively participate as a member of a cohesive team to provide best in class service to our customers and agents in a real time environment.
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Title: service associate operations in Willmar, Minnesota
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