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Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers.
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This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and trouble shooting for our Electronic Support Services.
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The Product Support Analyst I is responsible for providing third (3rd) level technical and end-user support for front and back office revenue cycle systems. Collaborate with deployment/Quality Assurance technical teams and system vendor to capture technical operational requirements for a production deployment (i.e. points of failure, scheduled jobs) to support transition to System Operations with initial production implementation/pilot.
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Under the guidance of the Director Applications Engineering and Technical Support, you will champion engineering efforts, build enduring customer relationships at all levels, and enhance technical interactions.
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Provide Tier 1 and Tier 2 technical support for issues related to network connectivity, cybersecurity, VPN access, Windows and MacOS operating systems, as well application support for email, file sharing, printing, telephony, cloud services, and mobile devices.
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Performs highly advanced consultative services and technical assistance work for the Office of the Attorney General (OAG) Child Support Division (CSD), Legal Services Division.
Full-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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This position will be responsible for providing support to the Division director as well as support to the Taxpayer Services Divisions activities relating to human resources, training, and budget.
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The successful candidate will provide technical direction and lead client-facing teams to support the continued growth of our engineering and environmental services within the power and industrial markets, with a strong emphasis on CCR and solid waste management.
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Westwood Professional Services, Inc. is seeking a Civil Graduate Engineer to join our Water/Wastewater team in our Austin, TX office. The Civil Graduate Engineer will spend time involved in public infrastructure projects doing technical calculations, plan and specification production, and assisting in project management tasks.
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Xerox Corporation is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Managed IT Support Specialist who will be responsible for providing technical assistance and support related to computer systems, hardware, and software to Xerox IT Managed Services customer and peers; administration and support of PCs, laptops, mobile devices, printers, servers, and other related equipment.
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Provide technical leadership in the areas of CCR ash basin closure, landfill design, solid waste management, groundwater and related regulatory, planning, design and construction phase projects.
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And connections (network, telephony, communications, video conferencing) and provides guidance to the Technical Support team. Provides high-quality customer service while using technical expertise to support end-users in-person, on the phone, by e-mail, by instant message, or by a case management system.
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Real Time Power Support Engineer provides engineering analysis and technical support to ensure continuing reliable operations of the electric power grid in compliance with NERC Standards, ERCOT Protocols and Market Guides.
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For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals.
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Qualifications:What we need to see (Minimum Qualifications):Bachelor's degree in Electrical Engineering, Computer Engineering or related technical field with 4+ years' experience OR a Masters degree in in Electrical Engineering, Computer Engineering with 2+ years of experience or related technical field.3+ years' experience Cadence schematic and layout tool suit and Spice/FastSpice/AMS simulation tools.
$123,419 - $185,123 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago
technical support services jobs Title: technology support in Austin, Brooklyn-center, Minnesota
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