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Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
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Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
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The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience.
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Alongside the Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture. Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
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Contributes in the coaching of visual expectation and education of the brand to help guide FT Store Supervisors, PT Store Supervisors and Sales Associates in maximizing their product knowledge through customer service interaction.
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Reinforces customer service values by coaching FT Store Supervisors, PT Store Supervisors and Sales Associates. Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability.
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The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.
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Must have at least 2 to 4 years of retail management experience. Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience. Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.
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Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers, leads and brand ambassadors to execute. Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
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Must demonstrate a strong customer focus. This includes making presentation adjustments based on store design type and assortment levels. Trains, coaches and directs FT Store Supervisors, PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
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Must be cross-functionally sound in store operations. Leads overall store earnings by driving top line sales and managing controllable contribution practicing Leader on Duty tasks. SPARC Group LLC is an equal opportunity employer.
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Requirements & EEO Statement: SPARC Group LLC is an equal opportunity employer. Oversees all window execution, installs and styling of all window and interior mannequins. Must have proven visual merchandising skill and ability within a high-volume retailer.
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Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts. College degree or relevant technical or vocational training preferred.
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Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity. Analyzes field merchandise reports and make necessary product placement/adjustments based on selling and field merchandise reports.
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Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
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manager performance management customer service jobs Title: assistant store manager Company: Forever in Anoka, Minnesota
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