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The Supervisor - Customer Service is responsible for managing the Performing Mortgage Inbound Customer Service team. Supplement the efforts of our Audit Staff by randomly monitoring live calls as needed.
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The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Process orders, route calls to appropriate resource, and follow up on customer calls where necessary.
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In this role, the Customer Service Case Manager is the single point of contact for the customer, taking both initial inbound calls and managing those related cases. Be responsible for handling inbound customer calls in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs.
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Facilitates the member experience where members need assistance the most, delivering a personable five-star experience from inbound/outbound phone calls, digital channels, and/or other contacts from members.
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Youll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems.
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Answer inbound customer service calls with an open, friendly greeting. Perform outbound calls to customers to follow-up on service received. The Successful Customer Service Specialist Will.
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What you will be doing: Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Moen IncorporatedManages inbound calls from Spanish and/or English speaking consumers from the US and US territories.
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Handle inbound sales calls and initiate outbound sales calls as necessary. Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection.
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Advancement opportunities – we promote from within What You’ll Do: Handle a large volume of inbound/outbound phone calls daily while maintaining a positive attitude Accept payments, work with consumers to resolve accounts Manage account maintenance and accurately document all customer activity Powered by JazzHR.
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Experience handling 55-80 inbound calls daily. Take inbound calls from contract holders. Experience de-escalating customer service calls through problem solving and effective communication.
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Answer inbound customer service calls and make some outbound follow up calls in a professional, service oriented manner. Responsible for answering inbound customer service calls related to patient accounting questions.
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Handle inbound and outbound calls with great customer service skills. Ultimate Staffing is looking for a customer service representative with at least 1 year of experience in an office environment.
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Handle specific Inbound/Outbound calls from customers. Respond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriate.
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Duties will include but are not limited to answering inbound phone calls, corresponding with customers via e-mails and other tasks as assigned. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
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Phone Pro: Capable of handling our inbound CS calls for our DTC customers (warranty, FAQ and more). Team Player : Partner with our Inside Sales Rep lead to ensure success across all customer service channels.
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inbound calls jobs Title: customer service in Houston, Dearborn-heights, Michigan
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