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This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality. Works closely with cross functional IT leadership to provide feedback on services, help identify and understand system changes, and to prepare support staff for these changes.
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Our work depends on the Help Desk Manager joining our team to ensure Congress’ upper body has the IT support and resources it needs to serve the American public. As the Help Desk Manager supporting the U.S. Senate Sergeant at Arms remotely and in Washington, D.C., you will help ensure today is safe and tomorrow is smarter.
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Our work depends on Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA. Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.
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Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement.
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Help Desk TechnicianGlobal Patient Recruitment Company - Remote, Anywhere in U.S. (Pacfic or Mountain Time Hours)Full Time / Direct HireThe Hired Guns are seeking an enthusiastic and highly skilled problem-solver to take on the role of Help Desk Technician and support the seamless success of a high-growth global patient recruitment company and all its team members.
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At ManTech, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. Bachelors degree in an IT-related field.
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Work with the DevSecOps Engineering and VACO Desktop Teams on desktop application upgrades for MS OfficeParticipate in VA Exchange and Messaging Core Management Team biweekly meetings. Manage training of end-users on Exchange/Office 365 Products and prepare training plans and documentation.
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KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the U.S House of Representatives. Background The Chief Administrative Officer (CAO) of the House has been charged by the Committee on House Administration (CHA) with supporting and maintaining the House’s inventory of over 50,000 pieces of accountable equipment through the traditional phases of the equipment’s lifecycle.
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Help Desk Technician, Washington, DCThis Help Desk Technician position will provide hands-on technical support related to computer systems, hardware, or software. This Help Desk Technician position require strong technical knowledge and effective on-site and remote communication to both understand problems and explain their solutions.
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Job DescriptionJob DescriptionGlobal Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II.Job Description:Summary: The Help Desk Specialist II provides support to end users on a variety of issues.
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Experience working in help desk ticketing platforms, type and document notes in real-time while engaged with the customer on the phone ITSM tools with experience in processes for Service Requests, Incidents, Change and Problem Management Ability to work independently and as a team member Ability to complete concurrent tasks Ability to learn and apply technical concepts to assigned duties.
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The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the U.S. Dept of State in Washington, D.C. This position is full-time and on-site with standard office hours.
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Implement Government provided software ticketing system to create a ticket(s) identifying the requirement, route to appropriate individual/group, and follow up on tickets to ensure tickets are appropriately closed and provide stats for the tickets.
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This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
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Cherokee Nation Integrated Health will provide expertise on federal projects supporting the National Park Service IT project including the internal Service Desk. The service desk provides IT support to NPS personnel at various locations and nationwide as needed.
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on job Title: help desk in Suitland, MD
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