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When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting career.
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Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales.
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For More information about benefits, see Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.
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They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
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You will be responsible to assist the service operations manager with supervision of Front End (FE) policies and procedures, cashier performance, labor control and customer relations.
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The Front-End Loader Operator will be responsible for moving and loading vehicles with a company-provided front-end loader or forklift. For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe.
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Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
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The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
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POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non-ExemptJOB SUMMARY:To provide and maintain high standards of customer service throughout the front end operations.
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Reporting to the Divisional Managing Director, the Commercial Manager will be responsible for leading a highly capable team of sales and customer management professionals to take full responsibility for the front-end commercial processes including Quotation, Sales Administration, Order enquiry and Order Acknowledgement.
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