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Supervises operation of help desk and serves as focal point for customer concerns. Provides second-tier support to end users for either PC, server, or mainframe applications or hardware. Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
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Act as the service desk team's first line of support for technical and process issues out of scope for Tier I agents. Provide support to the service desk team and customers. At least three (3) years of experience in a help desk environment is required.
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As a Cloud Help Desk Specialist, you will work in a dynamic team that is transitioning services and supporting operations providing critical insights to multiple cloud environments. You will be responsible for supporting an intelligence system that helps USCG safeguard our nation.
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Your duties will include greeting customers with a smile, answering phone calls and emails, scheduling appointments, processing payments, and assisting with any other administrative tasks as needed.
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Job ID: 24-02602 Deskside Support (Mid Level) Washington, DC MUST: Top Secret Clearance required Experienced Deskside Support Specialist 3 years of relevant experience Must have outstanding IT technical skills as well as customer service skills.
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Minimum of 1 year telephonic customer service experience typically acquired in a call center role, front desk reception, hospital, or medical office scheduling environment. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team.
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The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. Reviews the cleanliness and organization of the Front Desk and Host station.
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Title: Help Desk Technical Support. Properly documents, prioritizes, and escalates, utilizing the Help Desk ticketing system, all reported problems together with the appropriate resolution required for solving each problem.
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Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide.
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Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.
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This is a front desk roll that is primarily talking to clients and helping them make decisions about the next step in their journey with us. Foster deep relationships with patients ensuring NP score hits agreed levels.
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Collaborate as a Cloud Development Engineer within a fast-paced and highly visible team environment of system administrators, software developers and a help desk. Experience the with the Atlassian Tool Suite including Confluence & Jira.
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To be successful as an oral surgery receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Proven experience working in a dental office. To be successful as an oral surgery receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas.
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Working at our front desk which includes answering phones and talking to members among other tasks. Working hand-in-hand with trainers to guide intros through their first Orangetheory workout. Do you have excellent communication skills, whether face-to-face or on paper.
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Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Currently, ManTech is seeking a motivated, career and customer-oriented Junior Help Desk Support to join our team in the DMV area.
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desk job in Lanham, MD
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