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Domain expertise: Service Desk, Program Management, ITIL / ITSM, Processes, Systems Tools, Operating System. the stabilization and improvement of Service Desk operations as enterprise IT services are modernized and ITSM practices are adopted.
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Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Currently, ManTech is seeking a motivated, career and customer-oriented Junior Help Desk Support to join our team in the DMV area.
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Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
$17 - $19 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
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In coordination with desk side support and service desk resource teams, provides IT technical support by assigning or dispatching the appropriate resource to troubleshoot and isolate IT technical issues and outages ensuring minimal impact to users.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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Determine accurate interest rate and currency hedging information, and other related daily portfolio functions specific to the desk assigned. Completed, or in pursuit of, advanced degree or CFA, FRM or CAIA.
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Hiring now for new positions on a Prime contract. Active TS/SCI with Polygraph Required. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
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Must have experience with the following: imaging Windows devices; installation and configuration of Windows 10 devices; MS Office 365 troubleshooting, Active Directory, Help Desk Ticketing Systems, VPN Troubleshooting, Dell and/or HP laptop hardware and software.
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Must have one of the following DoD approved certifications to meet the category/level IAT-2: CCNA Security; CySA+ GICSP; GSEC; Security+ CE; CND; or SSCP.● Security Clearance Level: TS/SCI w/Poly● Location: On Customer Site.
$148,032 - $200,277 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Document and follow up all end user help desk work orders in the Six Flags help desk system ensuring prompt response/resolution to all IS calls and work orders. Provide status reports to Corporate IS Management and Finance Director and Park stakeholders and support staffs required for the successful execution of tasks including local area network (LAN), Point of Sale Systems (POS), Voice Over IP (VoIP) and future implementation of new systems for the Six Flags properties.
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Minimum of 1 year telephonic customer service experience typically acquired in a call center role, front desk reception, hospital, or medical office scheduling environment. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team.
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Three (3) years’ experience in the creation of automation scripts for configuration, backup, and restoration using bash/Perl scripting languages. Security Clearance Level: Top Secret/SCI with Full Scope Poly.
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NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
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Our work depends on Help Desk Support Service Specialist - Senior joining our team to support the US Army Intelligence and Security Command (INSCOM). HOW A HELP DESK SUPPORT SERVICE SPECIALIST - Senior WILL MAKE AN IMPACT Responsible for providing second-tier support to end-users for PC server, mainframe applications, and hardware.
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desk job in Crofton, MD
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